Mobile Case Manager

CHARTIERS CENTER•Pittsburgh, PA

1d•Hybrid

About The Position

As a Mobile Case Manager with Chartiers Center, you will have the opportunity to make a meaningful impact in the lives of adults living with serious mental illness and co-occurring conditions, including substance use disorders, and physical health challenges. In this dynamic, community-based role, you will build supportive relationships, connect individuals with essential resources, and serve as an advocate for their well-being and success. Every day brings the chance to empower individuals on their Recovery journey toward greater stability, independence, and an improved quality of life while making a lasting difference in your community.

Requirements

Associate’s degree in human services and 3+ years of mental health experience.
Bachelor's degree in human services and 2 years of mental health experience OR Master's degree in human services with one year of experience
Valid Driver’s License Required
Ability to travel throughout the community

Nice To Haves

A compassionate, recovery-oriented, and person-centered approach to supporting others.
Excellent communication and interpersonal skills, with the ability to build trust and rapport.
Strong organizational skills and the ability to effectively manage priorities in a fast-paced environment.
Confidence working independently while providing services in community-based settings.
The ability to develop positive relationships and collaborate with individuals, families, providers, and community partners.
Initiative, self-motivation, sound judgment, and strong problem-solving abilities.
A genuine passion for helping individuals achieve recovery, independence, and an improved quality of life.

Responsibilities

Meet with individuals in their homes and throughout the community to provide support, guidance, and service coordination.
Conduct comprehensive assessments to identify strengths, needs, preferences, and recovery goals.
Develop, implement, and monitor individualized service plans that promote stability, growth, and independence.
Connect individuals with critical resources, including housing, healthcare, behavioral health services, benefits, employment opportunities, and community supports.
Collaborate with healthcare providers, therapists, family members, and community agencies to ensure coordinated and effective care.
Maintain regular contact with individuals to monitor progress, address challenges, and identify emerging needs.
Serve as a strong advocate, helping individuals navigate systems and access the services they need to succeed.
Complete accurate and timely documentation in accordance with agency and regulatory requirements.
Participate in a shared on-call rotation, typically no more than once per month.