MOBILE CASE AIDE - HYBRID - NORTH

SJRC Texas Inc•New Braunfels, TX

1d•Hybrid

About The Position

This position functions as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Belong staff, representatives from various organizations, and the public. Although this is classified as a Hybrid position, there will still be required traveling 95% of the time. Mobile Case Aides that are Kinship Grant Funded are allocated to the Kinship Department and must apply the above listed essential duties and responsibilities to only Kinship Placements. Assistance outside the kinship department may be denied due to funding guidelines. Mobile Case Aides may be required to work together with Belong caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the Belong caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education, and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.

Requirements

Graduation from high school or equivalent.
One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Thirty semester hours from an accredited college or university (acceptable substitution).
Must have a reliable motor vehicle.
Must have an acceptable driving record for the past five years.
Must have a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load that applies to the job.
Must provide proof of insurance.
Knowledge of Child Protective Services.
Knowledge of community resources.
Ability to communicate effectively verbally and in writing.
Ability to follow instructions.
Ability to get work effectively with others.
Ability to effectively supervise children of various ages.
Ability to operate a personal computer, several software packages, and basic office equipment.
Ability to work in an office supporting several staff members.

Responsibilities

Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
Travel is required for this position, up to 95% of the work week.
Observes and/or supervises parent and child visits.
Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
Maintain out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
Performs required duties to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
Attends work regularly in accordance with agency leave policy.
Perform other related duties as assigned.
Assisting the Belong caseworker with monitoring children and ensuring needs are met during their office or community location stay to include safety, food, hygiene, education, and entertainment/recreational activities.