Mobile Building Engineer / Facilities Technician

UG2•New York, NY

6d•Remote

About The Position

UG2 is seeking a highly motivated, hands-on Mobile Building Engineer / Facilities Technician to support a growing portfolio of commercial properties throughout the New York metropolitan area. Unlike a traditional stationary building engineer position, this role operates as a “technician in a truck” mobile facilities service. The Mobile Engineer will be assigned a portfolio and route of properties and will travel between locations in a UG2-provided service vehicle to perform scheduled inspections, preventive maintenance, troubleshooting, minor repairs, emergency response, and general building support. The ideal candidate is a versatile, mechanically inclined self-starter who is comfortable working independently, interacting directly with property managers and ownership representatives, and identifying building issues before they become larger problems. This is an opportunity to join UG2 as we build and expand a mobile engineering platform. The successful candidate will have the opportunity to help shape the program as the portfolio grows.

Requirements

3+ years of experience in building maintenance, facilities operations, engineering, mechanical maintenance, property maintenance or a related field.
Strong general mechanical aptitude.
Demonstrated ability to perform common building repairs and maintenance independently.
Working knowledge of HVAC, electrical and plumbing systems.
Ability to troubleshoot problems and determine appropriate next steps.
Ability to use mobile applications, smartphones/tablets and digital work-order systems.
Strong written and verbal communication skills.
Professional customer-service orientation.
Ability to organize and prioritize work across multiple locations.
Valid driver's license with an acceptable driving record.
Ability to work independently with limited day-to-day supervision.

Nice To Haves

Commercial building engineering or facilities maintenance experience.
Experience supporting multiple properties or working as a mobile/service technician.
HVAC or mechanical trade experience.
Technical school, maritime, engineering technology or skilled-trades background.
OSHA 10/30 or similar safety training.
Relevant HVAC, electrical, plumbing or building-operations certifications.
Experience with CMMS/work-order platforms.
Experience interacting directly with commercial property managers or ownership representatives.

Responsibilities

Perform scheduled property inspections using standardized digital inspection checklists.
Inspect building exteriors, common areas, roofs, mechanical spaces, electrical rooms and other accessible building areas.
Identify deficiencies, safety concerns, deferred maintenance and developing equipment problems.
Perform routine preventive maintenance on building equipment within the technician's capabilities and assigned scope.
Document equipment condition and recommend corrective actions when additional service is required.
Verify completion and condition of previously identified deficiencies.
Perform minor building repairs and maintenance including, but not limited to: Plumbing repairs such as faucets, flush valves, traps and minor leaks; Replacement of lamps, drivers, ballasts and other lighting components; Basic electrical troubleshooting and replacement of appropriate devices and components within applicable licensing requirements; Door, lock, hinge and hardware adjustments; Ceiling tile replacement and minor wall/finish repairs; Minor carpentry and hardware repairs; Basic HVAC troubleshooting and maintenance; Filter and belt replacement where applicable; Minor painting, patching and touch-up work; Signage and miscellaneous property repairs; Graffiti, vandalism & trash removal as well as other appearance-related maintenance; Exterior maintenance including hard and soft surface repairs; Storm and vandalism remediation and repair including temporary entry remediation (windows and doors.); Other general handyman and facilities maintenance activities.
Recognize the limits of his or her expertise and escalate work requiring specialized contractors, licensing or additional manpower.
Visually inspect HVAC, electrical, plumbing, fire/life-safety, generators & stored emergency power system and other building systems.
Identify abnormal operating conditions, leaks, noises, temperatures, alarms or equipment deterioration.
Review basic equipment operating conditions where appropriate.
Assist with troubleshooting equipment issues.
Coordinate with UG2 management, property management and outside vendors when specialized repairs are required.
Provide photographs and field information to assist with repair recommendations and capital planning.
Respond to unscheduled service calls and emergency situations including water leaks, loss of heat or cooling, lighting or electrical issues, door and access problems, storm-related property conditions, building damage, safety hazards, and emergency property inspections.
Temporarily secure damaged areas until permanent repairs can be completed.
Receive and manage assigned work orders.
Complete digital property inspections.
Record labor and travel time.
Document preventive maintenance activities.
Upload before-and-after photographs.
Record deficiencies and recommended corrective actions.
Provide detailed service notes.
Close completed work orders in a timely manner.
Escalate issues requiring additional approval, vendors or capital expenditure.
Maintain professional communication with property managers, tenants, vendors and ownership representatives.
Provide clear explanations of identified building issues.
Communicate arrival, completion and outstanding conditions as appropriate.
Maintain clean and professional work areas.
Demonstrate strong customer-service skills.
Take ownership of assigned properties and develop familiarity with each site's equipment, recurring issues and operating requirements.
Maintain an organized and professional service vehicle.
Maintain an appropriate inventory of commonly used tools, parts and consumable materials.
Monitor inventory and request replenishment as necessary.
Safeguard UG2 and client tools, equipment and materials.
Perform basic vehicle checks and promptly report vehicle maintenance issues.