MN Sure Navigator (OUTREACH AND ENROLLMENT SPECIALIST)

Community Health Service Inc. • Rochester, MN

2d • Onsite

About The Position

In a MN Sure Navigator (Outreach and Enrollment Specialist) role at CHSI, you would work to provide outreach opportunities for community residents who lack access to healthcare and health insurance. These services may include:
Provide enrollment assistance (including but not limited to completing insurance applications, gathering required documentation and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid, and Children's Health Insurance Program (CHIP).
Provide structured patient education, on health coverage, engage in follow-up conversations and offer renewal assistance for enrolled individuals.
Distribute outreach materials to patients, clients, community members, partner organizations and business to build coverage option awareness.
Develop, discover and attend community events in order to promote coverage options and the mission and services of the organization.
Collaborate with various local organizations to build awareness of coverage options, spur enrollment and build referral linkages.
Develop and assist in the presentation at staff training sessions; arrange and coordinates community group meetings and support group sessions.
Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
Accurately provide required reporting to track goal achievement and client satisfaction.
Assist in the development and implementation of organizational outreach and enrollment initiatives.
Perform other duties essential to the position and program

Requirements

• High school graduate or G.E.D. equivalent preferred. An equivalent combination of education and experience will be considered.
• Must have own transportation, current driver's license, and auto insurance.
• Ability to communicate and write legibly in Spanish and English and interpret documents, write routine reports and correspondence.
• Strong computer skills with proficiencies in Outlook, Word, PowerPoint, Excel, internet-based applications and the Microsoft operating system.
• Experience working with social service or other community agencies advantageous.
• Familiar with locations and services provided by local agencies desirable.
• Ability to work flexible hours, including evening hours.

Nice To Haves

• Knowledgeable about medical terminology and human anatomy very helpful, but not required.

Responsibilities

• Provide enrollment assistance (including but not limited to completing insurance applications, gathering required documentation and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and free health insurance programs through the health insurance marketplace, Medicaid, and Children's Health Insurance Program (CHIP).
• Provide structured patient education, on health coverage, engage in follow-up conversations and offer renewal assistance for enrolled individuals.
• Distribute outreach materials to patients, clients, community members, partner organizations and business to build coverage option awareness.
• Develop, discover and attend community events in order to promote coverage options and the mission and services of the organization.
• Collaborate with various local organizations to build awareness of coverage options, spur enrollment and build referral linkages.
• Develop and assist in the presentation at staff training sessions; arrange and coordinates community group meetings and support group sessions.
• Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Assist in the development and implementation of organizational outreach and enrollment initiatives.
• Perform other duties essential to the position and program

Benefits

• Paid Time Off (PTO): Starts at 15 days per year and jumps to 19 days by year two!
• Personal Days Off (PDO): In addition to PTO, we offer 4 paid personal days each year.
• Paid Holidays: CHSI offers 12 days of holiday pay.
• 401K Retirement Plan, with a 4% company match!
• Health, Dental, and Vision insurance
• HSA Health Savings Account and/or Flexible Spending Account
• Life & Disability Insurance (Short Term Disability premiums paid by CHSI)
• Supplemental Voluntary Benefits
• Loan Reimbursement Options: Our employees who work in clinical positions may be eligible for loan reimbursement of up to $145,000 through the National Health Service Corps!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED