MITS Senior Engineer

Sharp Electronics • Downers Grove, IL

2d • $86,700 - $119,000 • Hybrid

About The Position

The MITS Senior Engineer will be responsible for supporting multiple small to mid-sized clients with their IT projects, performing assessments, presenting findings and recommendations, and installing and configuring hardware and our products and services. You will work as a member of the branch Engineering team and with the Specialists to keep and attract new business and provide mentoring to less tenured Engineers. You will be a trusted advisor to the branch, Specialists, and clients.

Requirements

• Minimum 5 years of hands-on technical experience managing/supporting multi-server and complex network infrastructure environments.
• Experience deploying, configuring, and troubleshooting complex network infrastructure - firewalls, switches and access points.
• Must be Microsoft Azure and Microsoft 365 certified and have industry firewall certification (Sonicwall, Meraki, Watchguard) or be willing to acquire certification as part of the employment agreement.
• Experience and certifications in Cyber Security or be willing to acquire certification as part of the employment agreement.
• Excellent verbal and written communication skills, detailed oriented ability to track and thoroughly communicate on multiple ongoing projects for multiple clients.
• Must be self-motivated and able to work independently as well as participate as part of a group managing other resources on larger projects.
• Must be able to manage multiple projects and meet deadlines in a fast-paced environment.
• Candidate must be comfortable actively communicating with all levels within an organization under both relaxed and stressful situations
• 75% local-day travel / 20% remote work / 5% overnight travel.
• Valid driver’s license.
• Must be able to provide own reliable transportation.
• All applicants must be authorized to work in the US without sponsorship.
• All applications must include compensation expectations in order to be considered.
• Local candidates only, please.

Nice To Haves

• Undergrad or graduate degree in Information Technology, Computer Science, or related field a plus
• Hands-on virtualization (Hyper-V and/or VMWare) and Azure experience a plus.
• Additional certifications a plus.
• Experience deploying, managing, and troubleshooting Microsoft Azure and Office 365 technologies preferred.
• Managed Service Provider and/or Managed Security Service Provider experience a plus.
• BDR (Backup Disaster and Recovery) experience a plus.

Responsibilities

• Design, build, support and troubleshoot advanced and complex network infrastructure and server environments (physical/virtual/cloud)
• Draft complex project Statement of Work (SoW), work with Specialists to complete and present to client for feedback
• Execute projects based on detailed SoW (Statement of Work) documentation created by yourself and/or other team members.
• Coordinate and leverage multiple resources on complex project SoWs.
• Complete onsite assessments both independently and as a team
• Create findings and recommendations based on completed assessments, discuss with Specialist and present/discuss with client
• Onboard/offboard users, servers and workstations for MITS products and services.
• Gather data and work with Specialist on Business Reviews recommendations
• Manage projects from start to finish.
• Team coordination of larger and complex client projects.
• Client project budgeting, forecasting, and reporting.
• Work with 3rd party vendors to provide a complete solution; troubleshoot complex vendor-specific problems; or to coordinate migrations.
• Mentoring less tenured Engineers
• Create and maintain client documentation to ensure efficiency and consistency.
• Good organization, time management and prioritization skills.
• Interact with clients, internal staff, consultants, and vendors and communicate effectively and concisely.
• Obtain and maintain IT certifications required by company.
• Enter time sheets daily for all work performed.
• Perform other duties or special projects as assigned.

Benefits

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.
• Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree