Mitigation Team Coordinator

Southeast Restoration•Columbus, GA

About The Position

Southeast Restoration Group (SRG), a faith-based company, is seeking a highly organized and detail-oriented Mitigation Team Coordinator to provide essential operational support to our Mitigation Department. This role plays a critical part in ensuring accurate scheduling, data integrity, dispatching efficiency, and financial stewardship across all mitigation projects. If you're a systems-minded coordinator who thrives in a fast-paced environment and loves keeping things running smoothly behind the scenes, this could be the perfect opportunity for you.

Requirements

  • High School Diploma or equivalent required
  • 3+ years of relevant professional experience
  • Proficiency in business systems such as PSA, Concur, Xactanalysis, or similar project management platforms
  • Strong Microsoft Office and file organization skills

Nice To Haves

  • Prior experience in dispatch, scheduling, or coordination roles preferred

Responsibilities

  • Create and manage the daily schedule for mitigation crews, ensuring jobs are assigned appropriately and equipment is allocated correctly.
  • Maintain up-to-date electronic project records across platforms such as PSA, Xactanalysis, and Concur. Ensure accurate tracking of job progress, photo uploads, and file documentation.
  • Act as the point of contact between the Mitigation Team and external partners (e.g., adjusters, TPAs), as well as internal stakeholders and customers. Ensure messages and updates are communicated clearly and promptly.
  • Track job invoices, review documentation for accuracy, submit payments for approval, and support the department’s billing processes.
  • Assist Mitigation Project Managers and Technicians by handling administrative logistics and removing roadblocks so the team can focus on field execution.
  • Use investigative thinking to solve scheduling conflicts, missing data, and system discrepancies—even when information is incomplete.

Benefits

  • Competitive Compensation Package
  • Medical
  • Dental
  • Vision
  • Short Term Disability
  • Long Term Disability
  • Voluntary Life
  • Safe Harbor 401K with up to 4% Company Match
  • Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
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