Mitigation Project Manager

American Restoration Operations LLC•Houston, TX

28d•$60,000 - $90,000•Onsite

About The Position

Cavalry Construction & Restoration, Houston, Texas. We are a local company specializing in Mitigation & Restoration for both residential and commercial. As a provider of water, mold, and fire damage property mitigation and restoration services, we are professional, agile, and our goal is to treat every customer to a 5-star experience.

Requirements

Preferably 3-5 years of experience in the Restoration Industry
Strong knowledge of mitigation processes, equipment, and safety standards.
Proven ability to lead teams and manage multiple job sites simultaneously.
IICRC Certifications
Certified Lead Renovator
TDLR Mold Remediation Contractor License
Proficiency with job documentation systems, photos, and reporting requirements.
Proven track record and personality for sales
Excellent verbal and written skills

Nice To Haves

Operations Manager experience a plus

Responsibilities

Review daily schedules and job scopes to plan field activities and resource allocation
Prepare detailed job notes prior to the start of each workday.
Lead the daily morning huddle to assign tasks, review expectations, and address questions or concerns.
Provide clear direction and support to field technicians to ensure productivity and accountability
Visit active job sites to monitor progress and verify work is being performed to company and industry standards.
Identify and resolve project issues, operational challenges, and customer concerns in a timely and professional manner.
Serve as an escalation point for field staff when technical, logistical, or customer-related issues arise.
Communicate directly with homeowners as needed to explain project status, resolve concerns, and outline next steps.
Act as a liaison between the mitigation team, inspectors, equipment vendors, and internal departments.
Coordinate EMS inspections and equipment pickups as required.
Receive and verify “drive-away” calls from field teams upon job completion.
Ensure all required documentation is submitted, including scope notes, photos, scope sheets, and follow-up items.
Review job files daily or prior to the next workday to confirm completeness and accuracy.
Maintain audit-ready files to support billing, compliance, and quality assurance processes.
Conduct weekly training meetings to address operational trends, skill development, and performance improvement.
Lead monthly safety meetings focused on risk prevention, compliance, and best practices.
Promote a culture of safety, accountability, and continuous improvement across the field team.