Mitigation Project Manager

Paul Davis Restoration of Brooklyn West•New York, NY

9d•$70,000 - $110,000•Onsite

About The Position

We're hiring a Mitigation Project Manager to oversee water, fire, mold, and contents projects from first notice of loss through completion. You'll manage customer communication, field operations, documentation, budgets, and claim compliance while ensuring projects move efficiently and customers feel supported. This will be a foundational role in a growing franchise.

Requirements

Integrity, honesty, and strong character
Self-motivation, growth mindset, ownership, and responsibility
A desire to help people in distress
Experience managing mitigation and repairs projects in NYC
Significant experience with water, fire, mold, and contents
Proven ability to manage subcontractors, schedules, and job sequencing
Proficiency with technology and adaptability to new software
Valid driver’s license with a clean driving record and reliable transportation
IICRC certification (at least WRT)
2-3 years of managing restoration projects end to end

Nice To Haves

Restoration or insurance-related construction experience
Estimating experience or familiarity with Xactimate and Cotality (a plus, not required)
Additional IICRC certifications (ASD, FSRT)

Responsibilities

Manage mitigation projects from initial loss through dry-out and transition to reconstruction.
Conduct inspections, define scopes, and coordinate crews, equipment, and vendors.
Maintain complete project documentation, including photos, moisture logs, daily notes, and compliance records.
Communicate with customers, property managers, adjusters, and stakeholders throughout the project.
Manage budgets, timelines, change conditions, and project closeout.
Partner with office staff to support billing and collections.
Manage crews including hiring and development.