Mitigation Manager

Restoration 1 of Texas Hill Country•Garden Ridge, TX

9d•$70,000 - $86,800•Onsite

About The Position

Restoration 1 of Texas Hill Country is looking for a driven and experienced Mitigation Manager to lead our restoration team in San Antonio, TX. This is your opportunity to take charge of water, fire, and mold mitigation projects while making a real difference for homeowners and businesses in their most critical moments. If you thrive in a fast-paced environment and have a passion for helping people recover, we want to hear from you!

Requirements

3+ years of experience in water/fire/mold mitigation or property damage restoration
IICRC certifications (WRT, ASD, FSRT, or similar) strongly preferred
Proven leadership experience managing field crews and restoration projects
Strong knowledge of insurance claims processes and working with adjusters
Proficiency with restoration project management software (Xactimate, Dash, or similar)
Valid driver's license with a clean driving record
Excellent communication, organizational, and problem-solving skills
Ability to be on-call and respond to emergency situations as needed

Responsibilities

Oversee and manage all mitigation projects from initial assessment through completion, ensuring quality and efficiency
Coordinate and supervise field technicians on water, fire, smoke, and mold remediation jobs
Conduct on-site inspections and damage assessments to develop accurate scopes of work
Communicate directly with homeowners, insurance adjusters, and third-party administrators throughout the restoration process
Ensure all projects comply with IICRC standards, safety protocols, and industry best practices
Manage job documentation, moisture logs, photo documentation, and project reporting
Monitor project timelines, budgets, and resource allocation to maximize profitability
Support business development efforts by building relationships with insurance agents and property managers