Mitigation Manager
About The Position
Paul Davis is seeking a Mitigation Manager to lead a team serving individuals whose properties have been affected by disasters. This role involves ensuring mitigation projects are completed on budget while providing an exceptional customer experience. The Mitigation Manager will be responsible for directing mitigation crews to restore properties after events like floods and fires, coordinating teams effectively, and ensuring jobs are performed profitably. The company emphasizes customer service, dynamic decision-making, and leadership, with a vision to provide extraordinary care during times of need and a mission to offer opportunities for great people to deliver Best in Class results.
Requirements
- MUST HAVE EXPERIENCE IN RESTORATION
- Desire to join a world-class team and contribute a positive attitude
- Dedication to customer service
- Ability to lead others from diverse backgrounds
- Fluent in English
- Valid driver's license with a clean record
- Have the ability to work nights/weekends and overtime, if needed
- Desire to continually learn new things
Responsibilities
- Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to Paul Davis and industry specifications.
- Focus and dedication to providing excellent customer service.
- Assist other team members when needed and foster a positive working relationship with other departments.
- Be a great representative of our brand!
- Ensure your crews are ready at all times and every morning to handle the day through a team huddle.
- Meet clients and adjusters on site to assist in issue resolution and provide professional opinion.
- Re-inspect job sites for quality control.
- Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in effective and timely manner.
- Maintain inventory of clean, properly stocked and organized trucks along with all company equipment.
- Be accessible by phone and participate, as necessary, in the on-call schedule.
Benefits
- Leadership Development
- Monthly cross-training opportunities to advance your career
- Health, dental and vision insurance
- Referral program
- Great culture and team dynamic
- Pay based on experience and certifications
- Bonus opportunities based on performance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
