Field Estimator

SERVPRO of Allentown • Old Forge, PA

1d • $65,000 - $70,000 • Onsite

About The Position

SERVPRO is seeking a sales-minded Mitigation Field Estimator to drive estimating, inspection, and sales growth across water, fire, mold, and emergency mitigation projects at three Scranton-area locations. The role is responsible for scoping, estimating, and closing mitigation opportunities. The ideal candidate has emergency restoration field-operations experience, advanced Xactimate proficiency, and strong communication skills for working with property owners, insurance adjusters, and commercial clients to secure project approvals.

The position includes on-site inspections, accurate estimating and job documentation, negotiating scopes of work, converting opportunities into sales, maintaining client and industry relationships, and coordinating the transition from estimating to project execution. Compensation is listed as $120,000–$130,000 in total on-target earnings, consisting of a $65,000–$70,000 base salary plus project-sales commissions and bonuses. A company vehicle and gas card are provided for work-related travel and inspections.

Requirements

• 3–5 years of hands-on restoration-industry experience, with a strong focus on mitigation field operations and estimating.
• Advanced proficiency in Xactimate, including scoping, line items, sketches, and pricing adjustments.
• Demonstrated ability to close mitigation sales and negotiate scopes with insurance carriers.
• Willingness and ability to cover inspections across three Scranton, Pennsylvania franchise or territory locations.
• Valid driver's license and clean driving record required for operation of a company vehicle.

Nice To Haves

• IICRC WRT (Water Damage Restoration Technician) certification.
• IICRC ASD (Applied Structural Drying Technician) certification.
• IICRC AMRT or other microbial certification (Applied Microbial Remediation Technician).

Responsibilities

• Perform on-site inspections for water damage, fire and smoke, mold remediation, and biohazard mitigation projects.
• Scope job sites using industry standards, including IICRC guidelines, and prepare comprehensive estimates in Xactimate.
• Document job sites with moisture mapping, thermal imaging, photographs, and detailed scope notes.
• Negotiate and finalize scopes of work with insurance adjusters, Third-Party Administrators (TPAs), and property owners.
• Build trust with property owners during initial site visits and drive project-sales conversion.
• Develop and maintain relationships with insurance adjusters, agents, property managers, and commercial decision-makers.
• Upsell additional restoration services, such as contents, reconstruction, and specialized cleaning, where applicable.
• Serve as the primary client contact during initial scoping and approval phases.
• Ensure estimates align with production capabilities and department margin goals.
• Coordinate the transition from sales and estimation to project execution with Mitigation Project Managers and Crew Chiefs.
• Ensure job-file documentation meets TPA and carrier-program guidelines for approval and billing.
• Cover job-site inspections across three Scranton-area locations.

Benefits

• Health insurance, with health, dental, and vision insurance options listed.
• Paid time off (PTO).
• Holiday pay.
• Company vehicle and gas card for work-related travel and site inspections.
• Company-supported retirement savings plan options.
• Training and development.
• Competitive salary and project-sales commission/bonus structure.
• Career advancement potential within a growing regional multi-location operation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed