Estimator - Estimator

BELFOR Franchise Group•Falmouth, ME

11h

About The Position

The Estimator is the second level in BELFOR’s Estimating track, achieved after completing BELFOR new-hire training tasks. The position creates and manages estimates and jobs across residential, commercial, and industrial lines of business. Estimators meet with clients, prepare quality and competitive estimates using Xactimate, manage work through completion, review budgets, and communicate progress with clients and management. They also review invoices and labor in a timely manner so costs are included in monthly job costs. Upon completion of required BELFOR training, qualified candidates achieve the appropriate Estimator title and position. The role involves developing and maintaining client relationships, scoping and negotiating work, coordinating trades and schedules, and addressing budget overages and resource needs. Estimators may coordinate after-hours emergency services and must identify potential site hazards. They participate in company training and comply with company and department policies, procedures, guidelines, and standards. The work includes frequent lifting over 50 pounds unassisted, extended periods of sitting, keyboarding and other repetitive tasks, and bending, crouching, or standing as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

English literacy and fluency.
Understanding of MSDS data sheets and their applicability to jobs.
Use of BELFOR Estimate Format Standards for Xactimate estimates, proposals, and related documents.
Extensive customer service experience.
Advanced Microsoft Office skills and experience with Xactimate.
Professional demeanor and appearance, with excellent telephone skills.
Ability to work well with others and maintain professional interactions with coworkers and vendors.
Strong analytical, quantitative, and problem-solving skills.
Excellent verbal and written communication skills.
Working knowledge of applicable building codes, including local building codes.
Ability to work under time constraints and meet specific timelines.
Attention to detail and ability to safeguard others’ property and information.
Frequent lifting of over 50 pounds unassisted; extended sitting; manual dexterity for keyboarding and repetitive tasks; and ability to bend, crouch, or stand as necessary.

Responsibilities

Establish and maintain local clientele who can refer losses, primarily insurance adjusters and also community business owners, schools, and municipalities.
Create accurate floor plans in Xactimate Sketch.
Apply knowledge of applicable local building codes.
Create and adhere to acceptable budgets and address overages as they arise.
Use BELFOR naming conventions for estimates, revised estimates, proposals, and change orders.
Maintain construction schedules and coordinate with trades and management to complete work on time; identify and present solutions when additional resources are needed.
Demonstrate knowledge of source removal, decontamination, mitigation, containment, ventilation, contents, and deodorization techniques.
Demonstrate proficiency in investigative and controlled demolition, structural decontamination cleaning, and deodorization services.
Participate in continued training through BELFOR University, including Xactimate training and preparation for the applicable Estimator Level 1, 2, or 3 User Certification test.
Independently manage assigned work.
Maintain vehicle safety and maintenance inspections and keep vehicles clean and serviceable.
Complete required accident, injury, and incident reporting forms promptly.
Use strong analytical, quantitative, and problem-solving skills, and communicate effectively verbally and in writing.
Assist with development and continuous improvement efforts to establish BELFOR USA Group, Inc. as a world-class industry organization.
Comply with company and department policies, procedures, guidelines, and standards.
Develop and maintain a client book of business in accordance with the requirements for the applicable Estimator role.
Serve as the primary contact for owners, adjusters, and consultants.
Develop scopes, negotiate, and reach agreements with customers.
Format estimates according to BELFOR standards.
Coordinate after-hours emergency services as directed, including board-ups, water damage, fire and smoke damage, and vandalism.
Consistently identify potential site hazards, including asbestos, lead paint, and mold.
Conduct oneself professionally and courteously, proactively convey information, and respond promptly to requests for information.
Apply industry TPA Program standards and ensure compliance with requirements.
Work within time constraints to meet specific timelines and safeguard other people’s property and information.
Attend BELFOR-sponsored operations and safety training courses as required.
Review invoices and labor promptly to ensure costs are included in monthly job costs.