Mitigation Division Manager

Paul Davis Restoration of Northern Virginia•Ashburn, VA

1d•$75,000 - $90,000•Hybrid

About The Position

As the Mitigation Division Manager, you are more than a coordinator—you are a visionary leader, an elite problem solver, and a strategic partner. You will guide a team to help property owners and adjusters through the recovery process after traumatic events like fires or floods. In this role, you will build, coach, and grow a high-performing field team while managing the entire lifecycle of a project from sale to closure. We are looking for a trailblazer who has a passion for being the absolute best at what they do, possesses elite conflict-management skills, and is excited to leverage modern technology—including Artificial Intelligence (AI)—to optimize efficiency and drive success.

Requirements

Proven Management Experience: Demonstrated success building, leading, and motivating a team in a fast-paced environment.
Restoration Expertise: Deep knowledge of the restoration industry, with hands-on experience managing mitigation, contents, and environmental cleaning projects.
Elite Soft Skills: Exceptional interpersonal skills, strong emotional intelligence, and a proven track record of resolving conflicts under pressure.
Tech-Forward Mindset: High comfort level navigating multiple software platforms simultaneously. A genuine excitement for how Artificial Intelligence can optimize workflows and improve accuracy.
Proficiency in Xactimate and Symbility estimating software.
Advanced critical thinking, critical problem-solving skills, and expert-level organization.
Strong competency in Microsoft Office (Word, Excel, Outlook).
Succinct, professional, and empathetic verbal and written communication.

Responsibilities

Recruit, train, coach, and scale a world-class emergency services team. Foster a culture of excellence, high accountability, and continuous development.
Manage and delegate the launch, execution, and profitable completion of emergency water mitigation, contents, and environmental projects.
Partner seamlessly with estimating, reconstruction, and administrative departments to ensure fluid communication and collective success.
Act as the primary point of resolution for complex situations involving carriers, property owners, vendors, and tradesmen. Turn high-stress challenges into positive outcomes.
Communicate and negotiate confidently with insurance carriers, local adjusters, desk adjusters, and program specialists.
Maximize the use of multiple restoration technology platforms and actively embrace AI tools to streamline documentation, scheduling, and project tracking.
Monitor job sites to enforce strict safety compliance, ensure premium quality control, and identify real-time training opportunities.
Live and breathe the Paul Davis Values, Vision, Mission, and 10 Serving Basics.

Benefits

Free uniforms
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Competitive Compensation: $75,000 – $90,000 base salary, plus performance-driven bonuses tied directly to the water mitigation team's ROI. Realistically, total compensation is expected to exceed $120,000+ for high performers.
Financial Security: 401(K) plan with company match after 1 year.
Health & Wellness: Comprehensive health, dental, and vision insurance.
Work-Life Balance: Paid holidays, sick days, and vacation days.
Professional Growth: Industry certifications reimbursement program, alongside embedded training and rapid career advancement opportunities.
Company Culture: Vibrant, inclusive culture with regular, fun team-building events.