Mission Support Specialist

LaunchPointPEO • Fort Worth, TX

3d

About The Position

The Mission Support Specialist shall serve as a liaison for special events and advise/facilitate special projects, while providing advisory and technical services on organizational functions and work practices. The Mission Support Specialist shall also apply a wide range of administrative programs concepts, laws, policies, practices and analytical methods to address technical issues or problems.

Requirements

• A minimum of eight years of experience in project or program management, or related work with a minimum of five of the eight years in conducting analytical and support activities related to task area.
• A minimum education requirement of a bachelor’s degree.
• Ability to communicate effectively, both orally and in writing
• Ability to conduct detailed research and analysis of technical data
• Ability to read and interpret management policy, regulations, and directives
• Proficiency in Microsoft Office 2010 or higher to include Word, Access, Excel, PowerPoint
• Ability to work effectively with a group or independently
• Ability to effectively manage several tasks simultaneously
• Proficiency in Microsoft Office 2010 or higher, including Word, Access, Excel, PowerPoint, and other relevant software applications such as SharePoint, MS Teams, D2D, UPS CampusShip, and ERETA.
• Experience with managing emails, coordinating with various stakeholders, and monitoring administrative support systems.
• Proven ability to work effectively both independently and within a team.
• Experience in organizing and attending meetings and project coordination meetings.
• Expertise in updating, verifying, and maintaining account and service listings, such as UPS CampusShip accounts.
• Ability to manage and prioritize multiple tasks and projects simultaneously.

Responsibilities

• Produce reports, flowcharts, slide decks for major projects, etc.
• Serve as a liaison for special events and advise/facilitate special projects.
• Apply a wide range of administrative programs concepts, laws, policies, practices, and analytical methods to address technical issues or problems.
• Provide advisory and technical services on organizational functions and work practices.
• Develop new or modified administrative program work methods and procedures for delivering effective services to customers.
• Develop and deliver briefings, project papers, reports, and correspondence to foster understanding and acceptance of findings and recommendations.
• Interpret data, analyze results using statistical techniques and provide ongoing reports.
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.
• Acquire data from primary or secondary data sources and maintain databases/data systems.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Work with management to prioritize business and information needs.
• Locate and define new process improvement opportunities.
• Collaborate with the ServiceNow sprint enhancement development team to provide detailed requirements for the dashboard.
• Ensure dashboard includes user access levels and notifications.
• Complete and verify the functionality of test scripts in partnership with the Facilities Branch Chiefs.
• Maintain and update relevant project documents and reports.
• Assist with special projects as needed.
• Ensure timely submission of deliverables.
• Assist in the preparation of presentation materials.
• Draft, edit, and assemble reports required for meetings and presentations.
• Draft and assist in the development of policy documents.
• Work effectively with other branches and divisions within the organization to accomplish tasks.
• Obtain necessary information from appropriate sources to complete assigned tasks and share information with others as needed.

Benefits

• Medical / Vision and Dental Plans
• Holiday and Personal Time Off Pay
• 401K plan
• Life Insurance
• Education and Training Assistance Program (discussed during the onboarding process)
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level