Mission Support Services Coordinator

Trivector Services•Huntsville, AL

4d•Hybrid

About The Position

TriVector Services, Inc. is seeking qualified candidates to fill our part-time Mission Support Services Coordinator position. The Mission Support Services Coordinator serves as a primary point of contact for employees supporting an out-of-state contract and provides administrative and operational support across multiple functional areas. This role assists with timesheet communications, employee support, onboarding coordination, and general troubleshooting related to HR, contracts, payroll, and administrative processes. Additionally, this role serves as the primary corporate-level line leader for employees supporting a Mission Test Support Services subcontract and reports directly to the Defense Systems Strategic Business Unit (SBU) Leader. This position is based at the corporate office and provides employee oversight, operational coordination, and cross-functional support for a geographically dispersed workforce whose day-to-day tasking is directed by the Prime contractor’s on-site supervisors or team leads. This is a part-time position based at the TriVector corporate office. Employees supported by this role are primarily located at remote customer or Government facilities. The position requires regular communication with remote employees, Prime contractor representatives, and internal corporate stakeholders during normal business hours, with flexibility to respond to urgent employee or contract matters as needed.

Requirements

US Citizenship required
High school diploma or equivalent required
3 to 7 years of relevant professional experience in operations, employee relations, workforce administration, project support and coordination, or related business functions
Strong organizational skills, attention to detail, and sound judgment in handling sensitive information
Ability to manage multiple priorities and respond professionally to employee inquiries
Strong problem-solving and troubleshooting abilities while operating in a fast-paced environment
Strong communication skills, professionalism, and the ability to learn quickly
Ability to work independently and maintain confidentiality and discretion
Proficiency with Microsoft Office applications, especially Excel, Word, Outlook, and Teams
Ability to report on site in Huntsville, AL as needed to support departmental leads

Nice To Haves

Bachelor’s degree in business or equivalent is preferred
Prior administrative, customer service, or office support experience preferred but not required

Responsibilities

Provides corporate line leadership and employee support for personnel assigned to the Mission Test Support Services (MTSS) subcontract.
Serve as the primary corporate POC for employee questions, concerns, and support needs related to company processes, policies, and employment matters.
Coordinate with the Prime contractor’s on-site supervisors and team leads to stay informed on workforce issues, employee performance concerns, attendance matters, and general contract support requirements.
Oversee timekeeping compliance from a corporate perspective by monitoring completion, sending reminders, following up on issues, and coordinating with Payroll, Accounting, and Prime Team Leads to resolve discrepancies.
Coordinate onboarding, transfers, and offboarding activities for employees assigned to the subcontract, including communication of company requirements, collection of documentation, and coordination with Human Resources, Security, IT, and other internal departments.
Maintain accurate records related to operations, prepare and provide routine reports and updates to TriVector leadership and assist with routine reporting and data entry activities.
Perform various operational, personnel coordination, and administrative duties (which may include onboarding, administrative tracking, and employee documentation processes) in a manner compliant with all company policies as well as local, state, and federal regulations.
Maintain accurate records and assist with routine reporting and data entry activities.
Build and maintain professional working relationships with all internal and external stakeholders.
Assist with additional administrative and operational support duties as assigned.