Mission Success Lead, US

Rowden • Camden, DE

2d • Hybrid

About The Position

Rowden is a rapidly growing European company specializing in operational edge systems for defense, national security, and emergency response. Founded in the UK in 2017, Rowden leverages advancements in AI, sensing, and communications to provide practical capabilities in environments with limited or degraded connectivity. The company focuses on delivering useful technology to frontline teams quickly, enhancing decision-making, and protecting people and assets. With over 200 employees and a strong history of delivering critical programs for the UK Ministry of Defence and national security customers, Rowden is also developing its own export-focused hardware and software products in RF and fleet management. In 2026, Rowden secured £25 million from the UK's National Wealth Fund to fuel international growth. This role is part of Rowden's founding US team, capitalizing on strong customer and partner traction in the United States.

The Mission Success Lead, US, is crucial for representing the US operational community and driving revenue. This role involves lead generation, conducting product demonstrations and training, supporting exercises, and building advocacy among end-users. The individual will serve as a trusted Rowden representative on the ground, translating user needs into actionable insights for the company. This founding commercial role is ideal for an entrepreneurial individual seeking a career-defining challenge with significant potential upside. In addition to mission success responsibilities, the role includes operational duties in building Rowden's US business, such as supporting hiring, facilities, and compliance processes.

The primary product focus will be Rowden's software-defined RF decoy product range, developed in response to operational needs in Ukraine. The 'Mimic' product received the Army Technology Excellence Award for EW Product Launch in 2025, with more products in development. The role will also involve engaging users with 'Dovetail,' an edge device management platform for configuring and orchestrating fleets of autonomous devices. Proficiency in demonstrating, defending, and providing feedback on these products is essential.

This position reports directly to UK leadership and collaborates with customer success, business development, and product development teams. The role partners closely with Rowden's Director of Growth, US, to channel field insights into qualified opportunities. The ideal candidate is a recent veteran who has experience as an end-user of EW systems, communications, or related deployed technology, preferably with experience as both an operator and in a requirements or technology portfolio lead role within a PAE, understanding the lifecycle from user need to budget allocation.

Requirements

• Recent military experience as an end user of EW systems, comms, or related deployed technology.
• Experience inside a PAE, a requirements role, a portfolio management function, or a capability development team, with a genuine understanding of how user need becomes a requirement, and a requirement becomes a budget line.
• Current, active relationships with people still close to exercises, experimentation, and requirements work.
• Comfortable running or supporting product training, field demos, and user walkthroughs.
• Ability to translate user feedback into requirements language, use cases, and product feedback Rowden’s team can act on.
• Must be a U.S. citizen and hold an active U.S. Secret security clearance.
• Ability to travel 40–60% including one week per quarter at Rowden's Bristol HQ.
• Ability to complete 6-week onboarding at Rowden's Bristol HQ.

Nice To Haves

• Experience in a business development role taking a new product to market.
• Experience working for a foreign company building out its presence in the US.
• Working knowledge of ITAR and EAR export control regimes.

Responsibilities

• Generate and shape new opportunities by staying close to the US operational community, translating relationships and trust into leads.
• Engage directly with end users, understanding their operating context, constraints, and existing tech stack well enough to represent their needs credibly inside Rowden.
• Identify which exercises, trials, user events, and experimentation environments will move the needle, and get Rowden’s products into those settings in a way that produces high value evidence.
• Run and support product training, field demos, and user walkthroughs, showing up credibly in front of users and selling the vision for what Rowden’s capability can do.
• Capture what users say and turn it into useful feedback for Rowden’s product team: what needs to change, what needs to be explained better, what’s been misunderstood, and what’s missing.
• Exercise judgment on CONOPS, constraints, integration burden, and product trade-offs, discerning the difference between a strategically important user requirement and a feature request that would pull Rowden into development with limited commercial upside.
• Maintain regular, proactive two-way communication with Rowden’s UK leadership, engineering, and product teams, to keep the pipeline and product roadmap aligned with what you’re hearing on the ground.
• Take on operational responsibility for building Rowden’s US presence, supporting hiring, facilities, and compliance processes, as part of the founding team.

Benefits

• Competitive compensation packages with meaningful upside for strong performance.
• Flexible, hybrid-working model with an average of 3 days in the office per week (role dependent).
• Opportunity to discuss flexibility, part-time working requirements, and workplace adjustments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed