Mission Services Intern - Part Time
About The Position
The Mission Services Intern gains hands-on experience in Goodwill Keystone Area’s Mission Services departments, learning about programs, services, and operational functions that support individuals in achieving employment, independence, and personal goals. The intern supports daily activities and projects while developing professional skills and learning about nonprofit and human services operations. The role provides exposure to areas such as employment services, youth services, workforce development, benefits planning, vocational services, and community-based programs. The intern assists staff with administrative and program tasks, customer service, recordkeeping, research, outreach, and special projects. The position is temporary and part-time, based at the Harrisburg Campus in Harrisburg, Pennsylvania, and reports to an assigned manager.
Requirements
- Be a current high school student, college student, recent graduate, or individual seeking career exploration experience.
- Have strong interpersonal and communication skills.
- Be able to work effectively independently and as part of a team.
- Have basic computer skills, including Microsoft Office applications.
- Be able to maintain confidentiality and professionalism.
- Be willing to learn and perform a variety of tasks.
- Be able to prioritize assignments and manage time effectively.
- Complete any background clearances required for assigned program activities.
Nice To Haves
- Interest in human services, workforce development, nonprofit organizations, business, education, social work, rehabilitation services, or a related field.
Responsibilities
- Assist Mission Services staff with day-to-day program operations and administrative activities.
- Gain exposure to service areas including employment services, youth services, workforce development, benefits planning, vocational services, and community-based programs.
- Observe and learn service delivery practices and program operations.
- Participate in team meetings, trainings, and professional development opportunities.
- Learn and apply Goodwill Keystone Area policies, procedures, and mission-driven practices.
- Support customer and participant service activities as assigned.
- Assist with preparing materials, presentations, and program resources.
- Provide courteous and professional customer service to participants, staff, and community partners.
- Assist with scheduling, data entry, filing, and maintaining program records.
- Participate in special projects and assignments that contribute to departmental goals and objectives.
- Conduct research and gather information as requested.
- Assist with event preparation, outreach activities, and community engagement efforts.
- Complete assigned projects within established timelines.
- Maintain confidentiality of participant, employee, and organizational information in accordance with agency policies.
- Support additional organizational tasks and projects as needed.
- Promote workplace safety and perform duties safely while adhering to safety requirements.
- Communicate progress, problems, and concerns to the assigned manager.
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
