Misdemeanor Case Officer - FTHRA Employees Only

FTHRA • Johnson City, TN

1d • Hybrid

About The Position

Responsible for the day to day supervision of offenders assigned to the Correctional Counseling Institute (CCI) Misdemeanor Probation Program and the supervision of records and files for offenders assigned to the program. This position covers two offices, Washington & Carter counties, requiring 3 days in the Johnson City office and 2 days in the Elizabethton office. This role is open only to current employees and staff.

Requirements

• Graduate from an accredited university or college with a B.A., B.S. or equivalent.
• At least two years experience in human services or the criminal justice system.
• Ability to stay organized.
• Ability to follow policy prescribed methods for case management tracking and accountability.
• Good time management skills.
• Ensure all client actions are taken within the appropriate and necessary amount of time.
• Meets or exceeds all work performance measures including (but not limited to): maintains a $34 quarterly collection rate, has a see rate of minimum 75%, performs policy prescribed amounts of drug screening per client, reports to work on time and works his/her prescribed work schedule accordingly and does not have excessive absenteeism.
• Submits to periodic and random drug/alcohol screens.
• Abides by Agency Rules, Regulations, Policies, Procedures and Agency Handbook.
• Regular attendance is an essential job function.
• Must possess an ability to stay organized, and follow policy prescribed methods for case management tracking and accountability.
• Must also have good time management skills and ensure all client actions are taken within the appropriate and necessary amount of time.
• Communication – clear and concise
• Organization
• Decision Making
• Problem-solving
• Planning
• Relationship building
• Prioritization
• Must pass a drug screen upon being made a contingent offer of employment.
• Must pass a criminal background check.

Nice To Haves

• Extensive experience may be substituted for the required education.

Responsibilities

• Maintains and controls client files and court records for assigned cases.
• Supervises a case-load of court sentenced probationers based on CCI policy and procedure (200-225 cases).
• Accepts referrals from the courts for probation supervision and other classes and services with CCI.
• Performs job duties with a level of professionalism, courtesy and respect required in a customer service-based position.
• Establishes and maintains positive working relationships with all court personnel.
• Discusses the conduct of CCI offenders and makes recommendations for case disposition with the Judge, Prosecutor, and Defense Counsel.
• Ensures all case files are taken to the court for review by appropriate officials.
• Supervises and monitors client payments to the courts to ensure prompt and timely payments.
• Resources clients into treatment or other needed resources as deemed necessary, court ordered, or requested by a client.
• Ensures all court orders are strictly adhered to and prepares warrants and other pertinent legal documentation as necessary.
• Holds clients accountable to their probation obligations and requirements including payments, class attendance, office visits, and drug screening.
• Stays organized and follows policy-prescribed methods for case management tracking and accountability.
• Manages time effectively and ensures all client actions are taken within the appropriate timeframe.
• Meets or exceeds work performance measures including quarterly collection rates, see rates, drug screening amounts, and attendance.
• Participates in staff meetings, conferences, and trainings.
• Submits to periodic and random drug/alcohol screens.
• Abides by Agency Rules, Regulations, Policies, Procedures and Agency Handbook.
• Regular attendance is an essential job function.

Benefits

• Competitive salary
• Healthcare - medical, dental, vision, disability and life insurance (health insurance as low as $23.60 per pay period)
• Generous Paid-Time-Off
• 13 Paid Holidays
• State Pension Plan (TCRS)
• Flexible Spending Account
• Paid training & continuing education benefits
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level