MIS Specialist

Open Bank • Los Angeles, CA

13d • $20 - $26 • Onsite

About The Position

The Management Information System (MIS) Specialist provides end users with information by designing methods to collect and retrieve data; maximizes computer system capabilities by studying technical applications and making recommendations.

Requirements

• Bachelor’s degree in Management Information or Computer Information or related field or equivalent experience preferred, but not required.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
• Ability to retain a broad knowledge of tasks performed in the IT functions.

Responsibilities

• Identifies end user requirements by establishing personal rapport with potential and actual end users and other persons in a position to understand service requirements.
• Provide customer support for system functional, operational, and technical issues.
• Develop MIS process improvements for increased efficiency.
• Maintain and support MIS activities.
• Coordinate with cross-functional teams to resolve complex problems/ issues.
• Provide technical support to ensure that hardware and software systems are fully functional.
• Manage security administration activities for systems.
• Create and generate reports in a timely and accurate manner.
• Conduct system training to appropriate staff on a regular basis.
• Manage system maintenance and security activities.
• Train users in new applications and upgrades.

Benefits

• Medical, Dental, & Vision insurance for all full-time employees and their immediate family members.
• Life, Accidental Death & Dismemberment, & Long-Term Disability insurance paid 100% by the company.
• Flexible Spending Account (FSA) for eligible out-of-pocket expenses.
• 401(k) Retirement Savings Plan with company match.
• Paid Time Off (PTO) accrued at the time of hire.
• Employee Assistance Program (EAP) offering counseling, online tools, and legal/financial guidance.
• Company paid lunch twice a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level