Ministry Coordinator: The Lodge at Hope Church

Hope Church•Richmond, VA

13d•Onsite

About The Position

The Lodge Ministry Coordinator supports the Volunteer Lead in creating a welcoming, organized, and engaging Sunday experience at HOPE’s Lodge location. This role coordinates volunteers, ministry operations, and Sunday logistics to ensure that staff and volunteer teams are prepared, aligned, and equipped to serve guests and the HOPE community well. Through strong volunteer engagement, hospitality, and operational coordination, the Lodge Ministry Coordinator helps advance HOPE’s strategic priorities to Reach Families, Grow Leaders, Plant Churches, and Go Far and Wide. This person plays an important role in fostering a healthy volunteer culture, developing relationships among volunteers and team leaders, and creating an environment where new attendees can connect and take meaningful next steps at HOPE.

Requirements

Experience coordinating volunteers, events, hospitality, ministry, or related activities preferred
Experience working or serving in a church, ministry, nonprofit, or volunteer-driven environment preferred
Mature and growing relationship with Jesus Christ
Strong alignment with HOPE’s mission, vision, values, and theological convictions
Relational and welcoming, with a genuine desire to help people connect and belong
Strong organizational and follow-through skills
Clear verbal and written communication
Ability to coordinate multiple teams, details, and priorities
Collaborative team player who works effectively across ministry areas
Ability to recruit, encourage, and develop volunteers and volunteer leaders
Creative and resourceful problem solver
High degree of discretion and ability to maintain appropriate confidentiality
Teachable, dependable, and able to receive and implement feedback

Responsibilities

Coordinate the Sunday worship experience at the Lodge in partnership with the Volunteer Lead and other ministry staff
Ensure volunteer teams—including Grounded, Connect, Greeters, Communion, and other Sunday teams—have the information, people, and resources needed to serve effectively
Serve as a primary point of contact for Lodge volunteers and team leaders on Sundays
Help create a welcoming, hospitable environment for guests and regular attendees
Coordinate across Worship, Production, Communications, Ministry Operations, Ministry Experiences, and other teams to support a cohesive Sunday experience
Participate in weekly worship and service-planning huddles as needed
Support the recruitment, onboarding, training, scheduling, encouragement, and development of Lodge volunteers and team leaders
Build relationships with volunteers and foster a healthy team culture marked by connection, ownership, and service
Identify volunteer needs and partner with the Volunteer Lead to strengthen teams and develop volunteer leaders
Help volunteers understand and embody HOPE’s mission, vision, values, and culture
Support communication with volunteers so they are informed, prepared, and connected to the broader life of HOPE
Host quarterly gatherings with the team outside of Sunday morning to train, encourage, and foster community
Coordinate Lodge calendar needs with the appropriate events, facilities, and ministry staff
Track and report attendance for Lodge services and events as needed
Gather and communicate relevant feedback from Lodge services, volunteers, and events
Support guest connection and assimilation efforts, helping create clear pathways for new attendees to become connected at HOPE
Provide coordination and support for special events, ministry initiatives, outreach efforts, and spiritual formation experiences at the Lodge
Help identify and address operational needs that affect the Sunday experience
Participate in staff-wide weekly meetings, weekly Sunday huddle, staff-wide initiatives, and ministry efforts as appropriate
Serve during designated churchwide “All-In” days, including Christmas Eve and Easter Sunday
Perform other duties as assigned in support of HOPE’s mission and ministry needs