Mining Equipment Technical Specialist

SMS Equipment Inc.•Elkford, BC

34d•$115,000 - $125,000•Onsite

About The Position

SMS Equipment is looking for a Mining Equipment Technical Specialist to support the timely repair of down mining equipment. Reporting to the Regional Reliability & QA Manager, this role provides technical support to field and shop teams to ensure maintenance and repair activities are completed in a safe, efficient, and cost‑effective manner, helping to minimize downtime and maximize equipment reliability.

Requirements

Journeyperson level trade certification
Minimum of 3 years Komatsu equipment specific experience and/or heavy equipment experience.
Proven knowledge of mining equipment and components, including maintenance and repair practices.
Strong communication, organizational, and multitasking skills with the ability to manage competing priorities effectively.
Demonstrated accuracy with a high level of attention to detail.
Strong computer proficiency and the ability to quickly learn and adapt to new technologies and systems.
Experience using Microsoft Office applications
Working knowledge of applicable legislation, regulations, and equipment inspection requirements.
Valid driver’s license.
This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise).
Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Nice To Haves

Familiarity with General Electric software, Cummins engine diagnostic software, and payload systems is considered an asset.

Responsibilities

Respond promptly to equipment‑down situations requiring advanced technical troubleshooting, including providing after‑hours technical support as needed.
Support the development of project plans, priorities, budgets, and schedules while ensuring compliance with all applicable regulatory, safety, and procedural requirements.
Track, monitor, and support field test programs, maintaining close communication with the Reliability Group and Corporate Technical Support teams.
Identify, track, and report product and equipment issues, providing clear status updates to internal stakeholders and customers.
Analyze technical issues that may impact equipment availability and reliability, and proactively communicate risks and mitigation strategies to stakeholders.
Serve customers by providing expert technical guidance and resolving complex equipment‑related issues.
Act as a key liaison between SMS Equipment, Komatsu, and customers to support issue resolution and continuous improvement.
Lead or participate in task force committees focused on addressing product or equipment performance concerns.
Prepare and distribute daily reports, customer updates, and technical documentation as required.
Provide technical support to ensure the success of preventative and predictive maintenance programs.
Review preventative maintenance, vibration analysis, and oil analysis programs to maximize equipment performance and program effectiveness.
Support tradespeople by providing technical guidance on repair procedures and techniques when complex or unexpected issues arise.