Mini-Bar Attendant - LSC
About The Position
Responsible for maintaining exceptional presentation and service standards for all in-room hospitality and minibar operations. This role helps create memorable guest experiences by ensuring guestrooms are fully stocked, organized, and visually appealing while supporting hotel revenue goals through accurate inventory and guest charge management. Valencia Hotel Group is a collection of hotels created for today’s passionate traveler. Each hotel is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to go above and beyond while creating memorable guest experiences.
Requirements
- Strong verbal communication and guest service skills
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team
- Effective time management and multitasking abilities
- Basic computer and property management system experience preferred
- High school diploma or equivalent required
- TABC Certification required
- Food Handler Certification required
- Frequent standing and walking throughout hotel guestroom floors and storage areas
- Ability to lift and carry up to 30 pounds
- Frequent bending, reaching, pushing, pulling, grasping, and crouching
- Ability to maneuver carts and supplies safely throughout the hotel
Nice To Haves
- Has a positive attitude and strong work ethic
- Enjoys working independently while staying team-oriented
- Pays attention to details and presentation
- Can multitask in a fast-paced environment
- Takes pride in creating exceptional guest experiences
Responsibilities
- Restock and maintain guestroom minibars and amenities to hotel standards
- Stock minibar cart and prepare supplies before each shift
- Maintain organization and cleanliness of minibar storage areas
- Monitor inventory levels and report shortages to management
- Charge guest purchases accurately through the hotel property management system (StayNTouch)
- Complete assigned side work and operational tasks
- Assist with tray pickup from guest rooms when necessary
- Attend required meetings and ongoing training sessions
- Deliver exceptional service and hospitality to all guests
- Respond promptly and professionally to guest requests
- Maintain knowledge of minibar offerings and pricing
- Create a welcoming and elevated guest experience through attention to detail
- Interact courteously and professionally with guests and fellow team members
- Contribute positively to the Food & Beverage team environment
- Work collaboratively with other hotel departments
- Support departmental productivity and service standards
- Communicate effectively with supervisors and team members
- Utilize the Alice system (Effort Log) to complete operational tasks
- Report inventory needs and guest concerns promptly
- Follow all hotel safety procedures and operational standards
- Report unsafe conditions immediately
- Maintain hotel equipment in proper working condition
- Maintain required TABC and Food Handler certifications
Benefits
- Hotel discounts
- Flexible scheduling
- Growth and advancement opportunities
- Supportive team culture
- Opportunity to work in an award-winning hospitality environment
- Paid Time Off
- Medical, Dental, and Life Insurance benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
