Mini Bar Attendant - Part Time

Alta Loma • West Hollywood, CA

2d • Onsite

About The Position

The Minibar Attendant is responsible for replenishing and maintaining guest room minibars. This role involves providing friendly, courteous, prompt, and efficient service to all guests, aiming to create a memorable Minibar experience.

Requirements

• Displays a high level of professional integrity and ethical conduct.
• Maintain calmness and composure under high levels of pressure.
• Adapt to frequent change, fast paced environment, delays, or unexpected events.
• Identifies and resolves problems in a timely manner.
• Demonstrates strong organizational and communication skills.
• Ability to multitask and uses time efficiently and effectively.
• Displays outstanding attendance.
• High school diploma or general education degree (GED); or 2-3 year related experience; or equivalent combination of education and hospitality experience.
• Proficient in English- verbal and written.
• Must have flexible work availability- all shifts, weekdays, weekends, and holidays.

Nice To Haves

• Luxury hotel/fine dining experience is a plus.
• FORBES standards is a plus.
• High volume, fast-paced experience preferred.
• Oracle Cloud experience is a plus.
• Micros POS experience is a plus.
• Food Handlers card is preferred.
• Responsible Beverage Service (RBS) certification is preferred.

Responsibilities

• Approach all encounters with guests and employees in an attentive, friendly, courteous, and professional manner.
• Consistently check, restock, and maintain proper par levels and presentation of all minibar items in guest rooms, paying close attention to damaged and/or expired items.
• Adhere to FIFO (first in first out) rotation of minibar items.
• Ensure cleanliness, sanitation, and functionality of minibar equipment (sensor refrigerator and sensor tray) and assigned service cart. Report any malfunctions and/or damages to IRD Manager.
• Adhere to SmartCube procedures and report any malfunctions of device or system to IRD Manager.
• Inform management of any situations where a guest may express concern or dissatisfaction.
• Must be able to cross-train in other IRD/F&B related areas.

Benefits

• medical
• dental
• vision
• 401(k)
• life insurance
• complimentary onsite parking or monthly metro pass
• employee meals
• PTO (vacation, sick, holiday)
• on-the-job training
• growth opportunities
• discount room rates to staff
• tuition reimbursement
• wellness program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees