Military Outreach Specialist, East Greenwich RI area (BG26101404)

The Bowen Group•East Greenwich, RI
•Remote

About The Position

The Military Family Services Field Consultant supports Military OneSource program objectives through independent management of regional outreach, stakeholder engagement, community integration, and program awareness initiatives. The role assesses regional community needs, identifies service gaps and engagement opportunities, and develops outreach strategies to improve awareness and use of Military OneSource services among Service members and their families. The position serves as a regional program representative and liaison among military communities, community organizations, and program leadership. The position is pending task order activation; the contract is awarded. The consultant represents Military OneSource at community events, briefings, meetings, and outreach engagements; facilitates access to appropriate resources and services; and provides recommendations and strategic feedback to program leadership. The role requires frequent regional travel and the ability to work productively in a remote work environment. The position requires U.S. citizenship, a REAL ID-compliant identification card or acceptable alternative for federal facility access, and the ability to obtain a Public Trust clearance. The Bowen Group offers a comprehensive benefits package for full-time employees, including health, dental, and vision insurance; paid vacation and holiday leave; a flexible spending account; a 401(k) with employer match; life insurance; short- and long-term disability; tuition assistance; and professional development opportunities.

Requirements

  • Bachelor's degree in social work, communications, public administration, education, human services, business, or a related field.
  • Demonstrated knowledge of military culture, military family support systems, and the unique needs of Service members and their families.
  • Prior military service, military spouse experience, or experience supporting military-connected populations.
  • Experience independently managing outreach activities, stakeholder relationships, projects, or regional initiatives.
  • Strong analytical, organizational, problem-solving, and decision-making skills.
  • Ability to exercise discretion and independent judgment in evaluating community needs, prioritizing outreach activities, and addressing complex situations.
  • Strong written and verbal communication skills, including public speaking and presentation experience.
  • Ability to establish and maintain effective working relationships with military leadership, community organizations, and program stakeholders.
  • Proficiency with Microsoft 365 and standard business reporting tools.
  • Ability and willingness to travel frequently within assigned regions as required.
  • U.S. citizenship required.
  • Must have a REAL ID-compliant identification card or acceptable alternative (U.S. Passport or Department of Defense ID card for an active or retired service member or military family dependent) to enter a federal facility.
  • Ability to successfully obtain a Public Trust clearance and comply with applicable personnel security requirements.
  • Ability to sit and work at a computer for prolonged periods, stand for prolonged periods at engagement events, communicate frequently with stakeholders, travel regionally, lift and transport up to 50 lb. of outreach and presentation materials, present information in group and public settings, maintain productivity in a remote work environment, and operate standard office equipment and technology systems.

Responsibilities

  • Engage in regional outreach and stakeholder engagement aligned with Military OneSource program objectives and Government requirements.
  • Assess regional demographics, utilization trends, stakeholder relationships, and community needs to identify outreach priorities, underserved populations, and opportunities to improve program awareness and engagement.
  • Develop and adjust outreach strategies, engagement strategies, and regional activity plans based on operational needs, community feedback, and program priorities.
  • Use Government-approved messaging, materials, and presentations, tailoring outreach and engagement to diverse military and civilian audiences.
  • Establish and maintain professional relationships with military leadership, community organizations, service providers, and other stakeholders.
  • Analyze field observations, participant feedback, outreach outcomes, and regional trends to identify service gaps, emerging concerns, and opportunities for improvement.
  • Provide program leadership with recommendations and strategic feedback on regional engagement priorities, outreach effectiveness, stakeholder concerns, and community resource needs.
  • Represent Military OneSource at community events, briefings, meetings, and outreach engagements.
  • Facilitate participant access to Military OneSource resources and services through information sharing, referral coordination, and stakeholder collaboration.
  • Coordinate with program leadership and cross-functional teams to support integrated service delivery, outreach initiatives, and operational alignment.
  • Maintain accurate records, activity reports, and program documentation in accordance with contractual, operational, and reporting requirements.
  • Manage regional priorities, stakeholder engagement, and outreach activities with discretion and independent judgment and minimal day-to-day supervision.
  • Perform other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation and holiday leave
  • Flexible Spending Account (medical and dependent)
  • 401(k) with employer match
  • Life insurance
  • Short-term and long-term disability
  • Tuition assistance
  • Professional development opportunities
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