Military Outreach Specialist, East Greenwich RI area (BG26101404)
About The Position
The Military Family Services Field Consultant supports Military OneSource program objectives by independently managing regional outreach, stakeholder engagement, community integration, and program awareness initiatives. The role assesses community needs, identifies service gaps and engagement opportunities, and develops outreach strategies to increase awareness and use of Military OneSource services among Service members and their families. It serves as a regional program representative and liaison among military communities, community organizations, and program leadership. The position involves regional travel and representation at community events, briefings, meetings, and outreach engagements. The consultant coordinates with program leadership and cross-functional teams, facilitates access to appropriate resources, provides strategic feedback, and maintains program records and reports. The opportunity is pending task order activation and is described as an awarded contract.
Requirements
- Bachelor's degree in social work, communications, public administration, education, human services, business, or a related field.
- Demonstrated knowledge of military culture, military family support systems, and the needs of Service members and their families.
- Prior military service, military spouse experience, or prior experience supporting military-connected populations.
- Experience independently managing outreach activities, stakeholder relationships, projects, or regional initiatives.
- Strong analytical, organizational, problem-solving, and decision-making skills.
- Ability to exercise discretion and independent judgment in evaluating community needs, prioritizing outreach, and addressing complex situations.
- Strong written and verbal communication skills, including public speaking and presentation experience.
- Ability to establish and maintain effective working relationships with military leadership, community organizations, and program stakeholders.
- Proficiency with Microsoft 365 and standard business reporting tools.
- Ability and willingness to travel frequently within assigned regions.
- U.S. citizenship required.
- Must have a REAL ID-compliant identification card or an acceptable alternative to enter a federal facility.
- Ability to obtain a Public Trust clearance and comply with applicable personnel security requirements.
- Ability to sit and work at a computer for prolonged periods and stand for prolonged periods at engagement events.
- Ability to frequently communicate with internal and external stakeholders by phone, video conference, and in-person meetings.
- Ability to lift up to 50 lb. and transport outreach and presentation materials as needed.
- Ability to present information and conduct outreach in group and public settings.
- Ability to maintain productivity and responsiveness in a remote work environment.
- Ability to operate standard office equipment and technology systems.
Responsibilities
- Conduct regional outreach and stakeholder engagement in alignment with Military OneSource objectives and Government requirements.
- Assess regional demographics, utilization trends, stakeholder relationships, and community needs to identify outreach priorities, underserved populations, and opportunities to improve awareness and engagement.
- Develop and adjust outreach strategies, engagement strategies, and regional activity plans based on operational needs, community feedback, and program priorities.
- Use Government-approved messaging, materials, and presentations, tailoring outreach to diverse military and civilian audiences.
- Establish and maintain professional relationships with military leadership, community organizations, service providers, and other stakeholders.
- Analyze field observations, participant feedback, outreach outcomes, and regional trends to identify service gaps, emerging concerns, and opportunities for improvement.
- Provide program leadership with recommendations and strategic feedback regarding engagement priorities, outreach effectiveness, stakeholder concerns, and community resource needs.
- Represent Military OneSource at community events, briefings, meetings, and outreach engagements.
- Facilitate participant access to Military OneSource resources and services through information sharing, referral coordination, and stakeholder collaboration.
- Coordinate with program leadership and cross-functional teams to support integrated service delivery, outreach initiatives, and operational alignment.
- Maintain accurate records, activity reports, and program documentation in accordance with contractual, operational, and reporting requirements.
- Manage regional priorities, stakeholder engagement, and outreach activities with discretion and minimal day-to-day supervision.
- Perform other duties as assigned.
Benefits
- Health, dental, and vision insurance.
- Paid vacation and holiday leave.
- Flexible Spending Account for medical and dependent expenses.
- 401(k) with employer match.
- Life insurance.
- Short-term and long-term disability.
- Tuition assistance and professional development opportunities.
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What This Job Offers
Job Type
Full-time
