Military and Veterans Support Services Coordinator (VLD)

Georgia Department of Revenue•Valdosta, GA

About The Position

The Military and Veterans Support Services Coordinator provides services to veterans, active-duty service members, reservists, spouses, and dependents interested in attending Wiregrass Georgia Technical College. The Military and Veterans Services office offers resources and outreach to potential and current students to support their transition from military to civilian life. The Coordinator reports directly to the Director, Military and Veterans Services. The role supports equity in recruitment, enrollment, retention, graduation, and placement, with particular emphasis on nontraditional program participants and students from underrepresented groups and students with disabilities. Duties include VA certification, test-center administration, student advising and record maintenance, student outreach and recruitment, and coordination with agencies serving military members and veterans. The position is full-time and includes standard State of Georgia benefits. It requires periodic travel to Wiregrass campuses and may involve working beyond the normal shift, though not frequently.

Requirements

Associate’s degree from an accredited academic institution and three years of related experience; a combination of related experience may substitute for the degree on a year-for-year basis.
Ability to perform the essential duties satisfactorily; reasonable accommodations may be provided for qualified individuals with disabilities.
Background investigation, including criminal-history and employment-history reference checks, is required for candidates offered employment; motor vehicle records checks may also be conducted.

Nice To Haves

Prior military service.
Knowledge of veterans benefit programs and public and private resources available to veterans.
Organizational skills and leadership abilities for working with a diverse group.
Computer knowledge or experience using Banner, Target X, Elucian, Enrollment Manager, and KMS.

Responsibilities

Serve as a VA certifying official.
Administer the National Testing Center, including CLEP, DANTES, and Pearson VUE testing.
Update Banner and Target X.
Advise students.
Answer a multi-line phone system.
Create a welcoming environment for current and potential students and internal and external customers.
File and maintain accurate student records.
Supervise VA work-study students.
Participate in recruitment activities.
Travel frequently to all Wiregrass campuses.
Collect incoming documentation.
Partner with local agencies related to the military and veterans.
Perform other assigned duties.
Participate fully in the college's efforts to promote equity in student recruitment, enrollment, retention, graduation, and placement.