Milieu Supervisor

Nexus Family Healing•Fargo, ND

4d•Onsite

About The Position

The Milieu Supervisor is responsible to provide trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

High School Diploma and 2 years minimum Nexus experience working in a treatment/counseling capacity for youth (e.g. residential, foster care/adoption, CTSS, group home/TLP, day treatment, or related adolescent counseling programs) OR 4 years external experience working with youth in a residential treatment facility
Associates Degree and 2 years minimum experience (external and/or internal experience) working with youth in a residential treatment facility
Bachelor’s Degree, preferably in a social work, psychology or clinically related field in social services, & minimum of 1 year (external and/or internal) of related experience with youth in a residential treatment facility
Minimum of one year of team lead and/or supervisory experience is required
Experience working with families and trauma-exposed children or adolescents is strongly preferred
Must be at least 21 years of age.
Valid driver’s license required. Must meet state regulating agency and company driving requirements.
Ability to pass all necessary background screening requirements per DHS rules and regulations
Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Nice To Haves

Experience working with families and trauma-exposed children or adolescents is strongly preferred

Responsibilities

Prepares assigned staff work schedules to ensure adequate staff and client ratios
Ensures that staff are performing their assigned duties and interacting with clients in a calm, therapeutic, and trauma-informed manner
Ensures staff time cards are accurately maintained and approved
Assists in the planning and scheduling of trauma-informed daily treatment services such as ensuring transportation needs are met; scheduling of family time and contact, special events, functions, and approved program trips
Contributes to the development of and adherence to guidance plans
Provides on the job coaching, training, and mentoring to staff
Coordinates and ensures that all shift-related client and staff documentation is completed
Identifies potential problems or risk factors on the program and generates alternative solutions
Ensures that new admissions are entering into a safe and welcoming environment
Assists in the review of new applicants and participates in the interview and selection of staff/team members
Ensures that new Youth Care Professionals are mentored properly
Provides direct supervision of assigned staff and provide performance management for staff on an ongoing basis
Ensures confidentiality regarding client's and family’s issues, background, and treatment
Conducts regular inspections of program areas
Provides direct floor coverage during staff absences, emergencies and for on-call coverage
Remains current on all company policies, assigned training, and/or certification requirements
Recognize and value cultural differences in all aspects of work and service delivery