Milieu Supervisor - 3rd shift

Nexus Family Healing•Rochester, MN

8d•Onsite

About The Position

Nexus Family Healing is actively hiring a Milieu Supervisor - 3rd Shift for the Southeast Regional Crisis Center (SERCC) in Rochester, MN! This is an exciting opportunity for an individual who is passionate about mission-driven work while aligning communities and regional partners to provide the right kind of care for individuals experiencing mental health crises across southeast Minnesota. Nexus Family Healing is a national nonprofit network of mental health agencies with over 45 years of restoring hope for thousands of children and families through outpatient/community mental health services, foster care, adoption, and residential treatment. At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Requirements

High School diploma or equivalent.
Minimum of two (2) years of experience working in a related industry.
Minimum of one (1) year supervisory experience required.
Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements
Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
Must successfully pass a DHS background check.

Nice To Haves

Associate or bachelor’s degree in social work, psychology, or a clinically related field preferred.
Minimum of one (1) year of experience working with clients and families preferred.

Responsibilities

Create staff schedules to ensure proper coverage and safety. Step in to cover shifts when needed.
Monitor staff performance, provide coaching and mentoring, and ensure they follow trauma-informed practices.
Help plan daily activities, transportation, family visits, and special events to support treatment goals.
Ensure all shift reports and client updates are accurately completed and shared with the right people.
Make sure new clients feel welcomed and their needs (clothing, food, appointments) are met promptly.
Assign primary staff to each youth, support staff development, and participate in hiring and training.
Conduct evaluations, address performance issues, and work with HR and clinical leaders as needed.
Conduct safety checks, resolve issues quickly, and stay up to date on policies and required training.
Maintain strict privacy for all client and family information. Recognize and value cultural differences in all aspects of work and service delivery.