Milieu Safety Technician - Salem Withdrawal Management

Confederated Tribes of Grand Ronde•Salem, OR

12d•Onsite

About The Position

Responsible for securing the facilities by providing opening/closing duties, responds to security issues, and ensures a safe environment for staff and patients in a 24-hour setting. Monitors all patient-facing areas and looks for any diversion or loitering activities. Acts as a positive role-model to individuals being served. Keeps patient traffic moving effectively and safely through the main clinic area. Provides a welcoming, clean, and safe environment for patients to conduct their daily business. Identifies any potential crisis situations and informs the appropriate staff. Develops rapport with patients and answers questions regarding clinic functions. Informs and reminds patients of site rules. Supports Trauma Informed Care perspective. Understands the effects of trauma, coping, and other aspects of the lives of those served at Great Circle. Escorts visitors to the facility and provides tours as needed. Provides cleaning duties during clinic down times to ensure testing bathrooms are kept tidy and front lobby is free of debris. Walks through the front entrance of the clinic daily to ensure patients are keeping the site clean. Cleans and sanitizes bodily fluid spills in the patient-facing areas of the clinic. Responsible for identifying and safely disposing of any syringes or other paraphernalia found in the clinic or surrounding clinic grounds. Serves as a member of the Safety Committee. Ensures safety protocols are followed and conducts practice drills for staff. Assists with equipment installation, receiving packages and mail. Performs basic janitorial and maintenance of the Tribal facilities and furniture; including but not limited to; collects and deposits cardboard, changes lightbulbs, and moves office furniture. Checks fire extinguishers, smoke detectors, and refers problems to supervisor for resolution. Responds to false alarms during business hours; i.e. pulled fire alarms, etc. Assists with transporting patients to various appointments. Performs a variety of other duties as assigned by supervisor.

Requirements

High school diploma or GED required
Two (2) years of experience in a role interacting with the public or providing security services
Some facilities maintenance experience
If a recovering chemically dependent person, must be in a program of recovery and able to provide documentation of sobriety for a minimum of two years
Experience with issues involving addiction required
Proven ability to work independently and interpret policies and procedures, under pressure with little or no supervision
Ability to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
Ability to work with all levels of individuals, including disgruntled people in an effective manner
Ability to demonstrate boundaries and concise clear communication skills
Follows and enforces all safety and security protocols
Demonstrated working knowledge of computer software such as Microsoft programs
Ability to operate standard office equipment (i.e. copier, fax machine, personal computer)
Excellent interpersonal skills oral and written
Must be able to maintain confidentiality in all matters
Knowledge of ethical and legal requirements and restrictions pertaining to the maintenance of medical records, as well as facility policies, HIPAA and other federal regulations
Strong commitment to accurately completing task, solving problems, demonstrating initiative, organization, and attention to detail
Ability to compile written reports; read and interpret various documents; and obtain the cooperation of Tribal programs
Knowledge of and sensitivity to Native American culture required
Must maintain a valid Oregon driver’s license or obtain one upon hire
Must qualify for the Tribe’s vehicle insurance
Must provide proof of personal vehicle insurance

Nice To Haves

OR equivalent combination of education, training and experience

Responsibilities

Securing the facilities by providing opening/closing duties
Responding to security issues
Ensuring a safe environment for staff and patients in a 24-hour setting
Monitoring all patient-facing areas for diversion or loitering activities
Acting as a positive role-model to individuals being served
Keeping patient traffic moving effectively and safely through the main clinic area
Providing a welcoming, clean, and safe environment for patients
Identifying potential crisis situations and informing appropriate staff
Developing rapport with patients and answering questions regarding clinic functions
Informing and reminding patients of site rules
Supporting Trauma Informed Care perspective
Understanding the effects of trauma, coping, and other aspects of the lives of those served
Escorting visitors to the facility and providing tours
Providing cleaning duties during clinic down times
Walking through the front entrance of the clinic daily to ensure patients are keeping the site clean
Cleaning and sanitizing bodily fluid spills in patient-facing areas
Identifying and safely disposing of syringes or other paraphernalia
Serving as a member of the Safety Committee
Ensuring safety protocols are followed and conducting practice drills
Assisting with equipment installation, receiving packages and mail
Performing basic janitorial and maintenance of Tribal facilities and furniture
Checking fire extinguishers, smoke detectors, and referring problems to supervisor
Responding to false alarms
Assisting with transporting patients to various appointments
Performing other duties as assigned by supervisor