Middle School Technology Support Clerk

Independent School District 196•Rosemount, MN

4d•Onsite

About The Position

This position is for a Middle School Technology Support Clerk, working 7 hours per day on a 10-month calendar. The role involves providing first-level technical support to faculty and students, assisting with inventory and equipment management, performing software installations, basic network administration, and website maintenance. The ideal candidate will stay current with various operating systems and applications and coordinate daily with designated staff to support building technology.

Requirements

Demonstrated experience and basic knowledge of current operating systems such as Macintosh, Windows, iPad OS, and Chrome OS preferred.
Demonstrated experience and knowledge of applications such as Microsoft Office, Schoology, GoogleApps (Collab) preferred.
Knowledge in computer and printer repairs and troubleshooting.
Demonstrated basic knowledge of network account management knowledge is preferred.
Demonstrated experience in updating/maintaining a website preferred.
Knowledge regarding current classroom AV equipment such as projectors/TVs, and sound systems.
Demonstrated interpersonal and written communication skills.

Responsibilities

First call for tech support for faculty and students involving computer hardware, software and AV systems.
Assist in the management of inventory, repairs, purchases and the checking out of tech materials and equipment.
Perform software installs.
Perform basic network administration including but not limited to account management and password resets.
Assist with website content and maintenance.
Stay current on Macintosh, Windows, iPad OS, and Chrome OS software and technical knowledge.
Daily coordination with designated staff that supports building technology through instruction, media center, and technical support.