Middle Office Operations, Senior Associate

State Street•Quincy, MA

2d•$58,240 - $92,560•Hybrid

About The Position

The Senior Associate works with State Street teams across the globe to support investment management clients, overseeing day-to-day accounting, lifecycle, and trade-related activities. The role is part of a fast-paced, collaborative environment and requires client focus, operational discipline, independent work, and the ability to manage competing priorities. The position serves as a first line of defense by identifying and escalating potentially risky activity and ensuring accuracy across client and transaction data. The Senior Associate works with internal partners and external stakeholders to deliver client service and help develop efficient operational solutions. The position is primarily onsite, with employees required to work in the office four days per week.

Requirements

2–4+ years of relevant professional experience.
Bachelor’s degree required.
Strong verbal, written, and interpersonal communication skills.
Ability to take direction, solve problems independently, and deliver results with minimal oversight.
Ability to adapt when priorities shift, work independently, and manage ambiguity.
Exposure to asset management, banking operations, or financial services environments.
Working knowledge of Microsoft Office applications.

Nice To Haves

Business-related, Accounting, or Finance major.
Experience with trading platforms.
Experience with VBA, SQL, or Python.

Responsibilities

Resolve complex operational and client-related issues involving clients, counterparties, custodians, brokers, and internal teams.
Maintain comprehensive and accurate information across client trading platforms and internal records.
Provide timely follow-up and proactive communication, serving as an operational partner to internal and external stakeholders.
Research, analyze, and respond to internal and external client inquiries, ensuring timely and effective resolution.
Manage and resolve operational actions across client types using approved systems and custodian platforms.
Perform processing and control-related tasks supporting daily processing routines and regulatory standards.
Prepare, complete, review, and validate standard and ad hoc client reporting.
Use data analytics and application knowledge to identify and create processing improvements.
Identify and escalate potentially risky activity.

Benefits

Retirement savings plan (401(k)) with company match.
Insurance coverage including basic life, medical, dental, vision, and long-term disability, with optional additional coverages.
Paid time off, including vacation, sick leave, short-term disability, and family care leave.
Employee Assistance Program.
Eligibility for annual performance-based incentive awards, subject to exclusions.
Eligibility for certain tax-advantaged savings plans.
Flexible Work Programs.
Development programs and educational support.
Paid volunteer days.
Matching gift programs.
Employee networks.