Middle Office Operations, Vice President

State Street•Quincy, MA

1d•$115,000 - $197,500•Onsite

About The Position

We are looking for a Vice President with operations experience in one or more functional areas including trade management, corporate actions, reconciliation, and accounting. The VP is expected to act as the primary operational leader for a strategic client engagement with full accountability for daily execution, risk governance, and client-facing delivery. This role requires consistent engagement, visible leadership presence, and hands-on ownership to maintain operational stability and client confidence.

Requirements

Demonstrated ability to identify and proactively resolve complex issues and drive solutions to completion while considering multiple avenues for resolution.
Strong commitment to operational risk management, including the ability to identify control gaps, ensure adherence to established procedures, and reinforce a strong control-driven culture.
Advanced proficiency in Excel and Microsoft Office (Excel, PowerPoint, Word), including pivot tables, lookups, formulas, and data validation techniques, with the ability to analyze large datasets, assess data integrity, and clearly present findings, risks, and recommendations to stakeholders.
Proven ability to operate as a collaborative team player who is equally comfortable taking individual ownership and accountability for outcomes.
Demonstrated ability to communicate clearly, confidently, and professionally with senior stakeholders across the organization.
Ability to synthesize complex operational and data-driven findings into clear, well-organized summaries for management and client discussions.
Proven capability to act as a subject matter resource across multiple operational areas, providing guidance on complex enterprise, system, or data related inquiries while exercising sound judgment in decision making.
Experience producing ad hoc reporting and supporting ongoing management and client-driven requests.
MBA
8+ years of operational experience

Responsibilities

Serve as the day-to-day owner of the functional operations area supporting a strategic client
Be the first point of escalation for operational issues, client risks, and delivery concerns
Own leadership coverage, escalation protocols, and decision-making continuity
Represent State Street with authority and accountability in all client forums

Benefits

Generous medical care
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Retirement savings plan (401K) with company match
Flexible Work Programs
Development programs and educational support
Paid volunteer days
Matching gift programs