Vice President, TDS Operations, NY Middle Office

TD•New York, NY

1d•$120,000 - $170,000•Onsite

About The Position

The VP, TDS Operations leads a group of operational functions and activities via Team Leaders/Operations Officers/ Analysts/Specialists within a unit and provide guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved for the overall group. This role is responsible for representing the Trade Support mandate to internal and external stakeholders during New York business hours. In all instances it is expected that the individual will develop, promote and maintain positive relationships with all stakeholders. The role involves analysing, identifying and implementing various process improvements and automation, and performing data analysis within excel, which can then be presented to numerous teams including sales and trading. The daily execution of activities includes supporting the IFI trading and sales desks with trade capture of multiple products in multiple systems, ensuring all trades are captured accurately and in a timely manner, assisting in the resolution of STP feed outages, monitoring risk across the business to ensure adherence to policy limits, resolution of ad-hoc queries relating to risk and P&L discrepancies, and investigation of ad-hoc trade queries by liaising with internal and external individuals. The individual will actively manage various initiatives and ad hoc requests, evaluate changes in regulatory requirements and the business model to proactively make changes, and work in partnership with other teams to ensure audit or regulatory findings are managed and cleared. The role requires ensuring both Functional and Regional Management are kept current and apprised of all relevant issues relating to Trade Support activities with proper escalation of issues in a timely manner.

Requirements

Minimum 10 years of experience in Fixed Income (FO, MO, Ops)
Series 7 and Series 63 required
B.A degree in Economics or Finance
Strong understanding of fixed income products and/or trade lifecycle management.
Strong Microsoft Excel skills, including data analysis, reconciliation, and reporting.
Proven analytical and problem-solving skills with the ability to investigate and resolve complex operational issues.
Ability to operate effectively in a fast-paced, deadline-driven environment.
Strong communication skills with the ability to engage effectively with Sales & Trading desks and stakeholders across the organization.
6+ years relevant experience and 4+ years of people management experience.
Advanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional Operations.
Knowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.
Knowledge of current and emerging trends in the industry and market.
Knowledge of risk management environment, standards and regulations.
Strong knowledge of process management to drive efficiency.
Ability to contribute to strategic direction of the function and provide advice to senior leadership.
Skill in managing budgets and resource allocation.
Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives.
Skill in talent development and performance management.
Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills.
Skill in negotiation and partnership.
Skill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quo.
Skill in leadership, mentoring, coaching and performance management.
Ability to exercise sound judgement in making decisions.
Ability to communicate effectively in both oral and written form with partners at all levels including senior management.
Ability to work collaboratively and build relationships across teams and functions.
Skill in organization and time management.
Ability to analyze, organize and prioritize work while meeting multiple deadlines.
Ability to work successfully as a member of a team and independently.
Ability to process and handle confidential information with discretion.

Nice To Haves

Undergraduate degree/ college diploma preferred

Responsibilities

Representing the Trade Support mandate to internal and external stakeholders during New York business hours.
Developing, promoting, and maintaining positive relationships with all stakeholders.
Analysing, identifying, and implementing various process improvements and automation.
Performing data analysis within excel for presentation to teams including sales and trading.
Supporting the IFI trading and sales desks with trade capture of multiple products in multiple systems.
Ensuring all trades are captured accurately and in a timely manner.
Assisting in the resolution of STP feed outages.
Monitoring risk across the business to ensure adherence to policy limits.
Resolving ad-hoc queries relating to risk and P&L discrepancies.
Investigating ad-hoc trade queries by liaising with internal and external individuals.
Actively managing various initiatives and ad hoc requests.
Evaluating changes in regulatory requirements and the business model to proactively make changes.
Working in partnership with other teams to ensure audit or regulatory findings are managed and cleared.
Ensuring Functional and Regional Management are kept current and apprised of all relevant issues relating to Trade Support activities with proper escalation of issues in a timely manner.
Providing people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling disciplinary actions.
Overseeing a large team with functional diversity and complexity.
Acting as the highest point of team escalation for resolution and providing direction to resolve issues or escalate.
Leading respective group within a business unit in delivering operational support to the assigned areas.
Identifying and responding to changes in the business environment and establishing action plans to address client issues and priorities.
Acting as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry.
Monitoring service and control standards against overall business/department objectives.
Providing frontline feedback to client strategy and broader process improvement functions.
Negotiating and helping to resolve complex and/or escalated issues.
Building a client-centric, collaborative, and innovative culture.
Proactively identifying key business opportunities, researching and recommending system enhancements/modifications, developing strategies to achieve recommendations, and working closely with system support to execute and implement system upgrades/enhancements.
Conducting root cause analysis, evaluating options, and providing recommendations.
Contributing to the development of the business plan, operationalizing the plan, and delivering on assigned service or functionality.
Protecting the interests of the organization; identifying and managing risks, resolving escalated matters.
Providing expertise and coordinating implementation and testing of new processes and systems.
Applying knowledge of end-to-end processes and regulatory requirements to drive achievement of department standards for productivity and efficiency.
Mitigating risk by coordinating activities with partners in Operations, Technology, Finance, Risk Management, etc.
Ensuring employees are knowledgeable of and comply with Bank and industry codes of conduct.
Acting as a key contributor to strategic initiatives, functional projects/programs and/or internal/external working groups.
Conceptualizing/defining change framework and contributing to strategy discussions; acting as a key change agent for a defined area.
Adhering to enterprise frameworks and methodologies that relate to operations activities for own area.
Participating in and/or leading community initiatives and promoting commitment to shared Enterprise values and commitments.
Assessing performance based on team and function analytics.
Providing leadership and guidance in managing the overall team.
Coaching and training to develop team capability and ensure requests and infrastructure issues are handled according to established service standards.
Leading the process of setting performance objectives for the team; tracking, monitoring, and effectively addressing and/or rewarding performance.
Recruiting for all hires to ensure a highly diverse, qualified workforce.
Creating a dynamic work environment in line with TD's Employee Value Proposition.
Growing team expertise to align with business/enterprise demand and direction.
Leading a high-performing team; providing on-going feedback and performance reviews, coaching and developing employees.
Managing employees in compliance with all human resources policies, procedures and guidelines of conduct.
Sharing knowledge, information, skills, and subject matter expertise among the team.
Encouraging good working relationships with other functions and teams.
Promoting a fair and equitable environment that supports a diverse workforce.
Facilitating change through positive reinforcement of milestones and successes.
Operating with a One Team mindset.
Supporting an environment where the team freely escalates performance and production challenges.