Mid-Office Operations Manager

IMC•Chicago, IL

9d•Onsite

About The Position

The Middle Office Team at IMC is seeking a Mid-Office Operations Manager. In this dynamic role, you'll drive trade reconciliation and settlement accuracy, swiftly resolve discrepancies, and ensure seamless trade flow across platforms in collaboration with trading and IT teams. As a senior member of the team, you'll serve as a subject matter expert and lead by example, mentoring junior analysts, sharing institutional knowledge, and setting the standard for operational excellence. You'll play a critical part in overseeing the full trade lifecycle, managing accounts, and calculating P&L, all while fostering a culture of continuous improvement and automation in a fast-paced environment.

Requirements

Bachelor's degree in Finance, Economics, Mathematics, or a related quantitative field (B.S. preferred)
8+ years of experience in financial markets or a trading environment, with demonstrated growth in scope and responsibility
Extensive prior experience working directly with trading, front office, and/or technology groups is a plus
Advanced proficiency in Microsoft Excel and the broader MS Office suite
Technical skills in one or more data tools or programming languages, including but not limited to SQL Server, VBA, Power Query, Python, QlikSense, or PowerBI
Series 99 or 7 required, or a willingness to work towards obtaining within first year of employment
Exceptional communication and stakeholder management skills, with the ability to engage effectively across all levels
Proven ability to lead, mentor, and develop junior team members in a collaborative environment
Strong ability to gather, synthesize, and communicate complex business requirements in a clear and concise manner
Demonstrated track record of building and sustaining productive relationships with internal teams and external counterparties
Meticulous attention to detail with strong organizational and prioritization capabilities
Substantial analytical and structured problem-solving skills, with the ability to identify root causes and implement durable solutions
Proven bias for action; able to set priorities, take charge, and execute with urgency in a high-pressure, fast-paced environment
Highly adaptable, with the ability to manage multiple competing priorities, stakeholders, and deadlines simultaneously
Self-motivated and proactive, with a continuous improvement mindset and the initiative to drive change without being directed

Responsibilities

Perform detailed intraday and next-day trade reconciliation, ensuring accuracy and timeliness across all activity
Calculate and reconcile daily P&L; manage monthly invoice reconciliation with exchanges, clearing firms, and other counterparties
Identify, escalate, and resolve daily trade and settlement breaks; conduct thorough root cause analysis and drive timely corrections at the clearing firm level
Own the full understanding of the trade lifecycle, from execution through final settlement, including all associated fees and regulatory considerations
Serve as an escalation point for complex operational inquiries related to trade flow, data integrity, and settlement issues
Act as a subject matter expert and go-to resource for the team, providing guidance and direction on non-standard or high-priority situations
Mentor junior analysts, providing ongoing coaching, knowledge transfer, and performance support to foster a high-performing team culture
Liaise between clearing firms and trading operations; oversee the execution of position, trade, and cash transfers
Engage regularly with Risk, Compliance, Finance, and Legal teams to ensure alignment on critical operational, regulatory, and risk-related matters
Drive cross-departmental initiatives to develop solutions that improve quality, efficiency, and scalability across support functions
Monitor high-level account balances and margin/collateral requirements in conjunction with the Risk team
Manage and analyze large, complex datasets; develop ad hoc and recurring reports to support operational and business needs
Champion an automation-first mindset, proactively identifying inefficiencies and leading initiatives to streamline and improve processes
Quickly assess and adopt new tools, procedures, and structures, continuously evaluating opportunities for operational enhancement