Mid Market Account Manager

360Learning

1d • Remote

About The Position

As a Mid-Market Account Manager on the North American team, you will be responsible for growing revenue from our existing mid-market customer base while collaborating with customer success to ensure healthy customers that renew at a high rate. You will grow revenue through a combination of inbound and outbound efforts within your account portfolio, highly tailoring your approach to each client, focusing on top accounts, account mapping, and generating valuable conversations across multiple teams. Think of this as a sales position to expand our footprint within the mid-market client base.

Requirements

• At least 3+ years of sales experience in an HRtech B2B SaaS environment as an Account Manager or an Account Executive
• A growth mindset and a life-long learning attitude
• Strong analytical and organizational skills
• Strong written and verbal communication skills
• Executed complex software/platform demos in your sales process
• Expected to be available for client and larger team meetings (ex: Revenue Kick-Off, trade shows, etc.) for up to 5% travel time annually
• Ability to travel to a minimum of two trade shows per year is required
• A Bachelor’s degree or higher level of education
• Enthusiasm for our Convexity culture (https://bit.ly/Convexity_360L)

Nice To Haves

• Bonus points for experience selling learning solutions like an LMS or LXP!

Responsibilities

• Sell into our existing client base
• Use our CRM tool to map and build the account plans, prepares sales documentation, and provide forecasts for opportunities identified
• Identify top potential accounts, understand current connections, and create power map for growth opportunities
• Create detailed outreach cadences, and make outbound calls to accounts to achieve sales quota metrics
• Arrange regular meetings virtually and in-person with key players in the accounts, and ensure you are the point of contact for business opportunities, issues, and questions.
• Evangelize 360Learning vision through high-quality product demonstrations and account-specific initiatives
• Work with all other teams within the company to optimize the customer experience across your portfolio
• Establish and grow relationships with key decision-makers and influencers within the customer base, virtually and in-person
• Access, analyze, present customer reports to draw conclusions and provide recommendations
• Drive customer satisfaction and referenceability as champions

Benefits

• Comprehensive medical, vision, and dental insurance starting your first full month
• RRSP matching starting from day 1
• Generous parental leave
• Professional development opportunities through our own platform
• Unlimited days of annual vacation PTO
• 5 days for sick leave
• holidays following the Ontario holiday calendar

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level