Mid-Market Account Executive

Nextiva

35d • $120,000 - $190,000 • Remote

About The Position

As a Mid-Market Account Executive at Nextiva, you'll help organizations transform how they connect with customers through AI-powered customer experience, contact center, and business communications solutions. This is a true hunter role focused on acquiring and growing relationships with mid-market organizations navigating digital transformation and AI adoption. You'll work with a growing portfolio of CX, CCaaS, UCaaS, and AI solutions while partnering closely with marketing, channel partners, and sales development teams to build pipeline and close complex opportunities. You'll join a team selling one of Nextiva's most strategic growth areas, helping organizations leverage AI, automation, and customer experience technology to drive measurable business outcomes. If you're energized by creating opportunities, managing sophisticated sales cycles, and helping customers solve meaningful business challenges, you'll find significant opportunity to make an impact here.

Requirements

• 5+ years of successful B2B sales experience, preferably within CX, CCaaS, UCaaS, conversational AI, customer engagement technology, or related SaaS solutions
• Experience managing complex sales cycles involving multiple stakeholders and decision-makers
• Demonstrated success generating pipeline through outbound prospecting and account development activities
• Familiarity with structured sales methodologies such as MEDDPICC, Customer-Centric Selling, Challenger, or similar frameworks
• Exceptional verbal, written, and presentation skills with the ability to build credibility across technical, operational, and executive audiences
• Strong problem-solving and business acumen with the ability to connect customer challenges to business outcomes
• Consistently delivers results in fast-paced, performance-oriented environments
• Thrives through change, responds well to challenges, and maintains momentum when facing obstacles
• Demonstrated ability to leverage AI-powered tools to improve productivity, customer engagement, account planning, and sales execution
• Naturally curious about emerging technologies and motivated to continuously learn new tools, platforms, and industry trends
• Builds strong relationships across teams and contributes to a culture of shared success
• Ability to travel up to 75%

Responsibilities

• Consistently achieve and exceed quota by acquiring new mid-market customers and expanding existing opportunities across Nextiva's CX, contact center, communications, and AI portfolio
• Build and maintain a healthy pipeline through outbound prospecting, strategic account penetration, referrals, networking, partner relationships, and inbound opportunities
• Manage opportunities involving multiple stakeholders, champions, influencers, and decision-makers from discovery through close
• Conduct consultative discovery to uncover business objectives, operational challenges, customer experience gaps, and growth opportunities
• Create and execute account strategies that drive engagement, build executive relationships, and expand opportunity within target organizations
• Present and demonstrate Nextiva solutions in a way that connects technology capabilities to measurable business outcomes
• Utilize established sales methodologies and CRM best practices to maintain pipeline health, forecast accurately, and advance deals efficiently
• Use AI-enabled tools and automation to improve prospecting, personalize outreach, accelerate research, and increase productivity
• Utilize AI insights, customer intelligence, and sales analytics to prioritize opportunities, strengthen account strategies, and improve forecasting accuracy
• Collaborate with sales development, solutions consulting, marketing, channel partners, customer success, and product teams to deliver exceptional customer experiences

Benefits

• Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
• Life, disability, and supplemental indemnity plans
• Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
• 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
• Employee Assistance Program (EAP) and comprehensive wellness initiatives
• Access to ongoing learning and development opportunities and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed