Mid-Market Account Director (Non-Profit) - Talent Solutions

LinkedIn•Chicago, IL

8d•Hybrid

About The Position

LinkedIn is seeking a Mid-Market Account Director to join their Talent Solutions team, focusing on the Non-Profit sector. This role is hybrid, requiring a blend of remote and in-office work. The Account Director will act as a trusted advisor, dedicated to bringing value to Non-Profit clients by helping them effectively engage with LinkedIn's Talent & Learning solutions. The primary goal is to strengthen customer businesses and identify growth opportunities, always prioritizing the client's best interests and acting as their internal advocate.

Requirements

4+ years of applicable sales experience
Excellent communication, negotiation and forecasting skills
Demonstrated ability to find and manage high-level business in an evangelistic sales environment
Ability to gather and use data to inform decision making and persuade others
Ability to assess business opportunities and read prospective buyers
Ability to orchestrate the closure of business with an accurate understanding of prospect needs
Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors

Nice To Haves

Experience with HR software
BA/BS degree or equivalent in a related field
Experience with SaaS opportunities and Dynamics/D365 platform
Experience selling IT solutions
Knowledge of software contract terms and conditions with the ability to create fair transactions
Strong negotiation and accurate forecasting skills
Experience carrying a revenue target with the ability to develop compelling strategies that deliver results
Suggested Skills: Sales Prospecting, Business Case Preparation, Multithreading, Influence at all levels, Active Listening

Responsibilities

Research customer's business and prepare thoughtful questions and insights in advance of customer meetings.
Ask layered, open-ended questions to understand and clarify customer objectives and challenges beyond surface-level detail.
Build relationships with multiple stakeholders (vertically and horizontally) across the customer's organization.
Shift communication style and content to fit the needs of different stakeholders.
Lead with solutions, not products, when making recommendations aligned to customer objectives.
Drive customer decision making by achieving shared vision and proactively considering the value propositions that tie all stakeholders together.
Think commercially and apply business acumen when crafting & negotiating commercial agreements.
Use data and insights to support investment recommendations or overcome customer objections.
Proactively mitigate churn risk by adopting a smart, customer-centric approach.
Engage customers throughout to confirm and clarify value and adapt strategy when needed to optimize ROI.
Drive customer growth by proactively identifying opportunities to deliver greater customer value.
Apply business acumen in Account Planning by considering economic, industry, and company factors with a customer-centric lens.
Map all key stakeholders in an account to assess the strength of the account relationship and create an account outreach strategy.
Agree to joint accountability with colleagues and cross-functional teams for optimal customer success.
Practice humility and ask for help from colleagues when faced with a challenge or unknown.
Be disciplined in Territory and Account Planning, Forecasting, and Quota Attainment.
Follow best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles.