Mid Level Trade Support

SourcePro Search • Miami, FL

6d • Onsite

About The Position

SourcePro Search is conducting a search for a dedicated Mid Level Trade Support person to join a Trading Operations team. This position requires on-site presence 5 days a week to ensure smooth daily operations, provide technical and trade execution support, and facilitate problem resolution for traders. The ideal candidates will be tech-savvy, detail-oriented, and thrive in a fast-paced, dynamic trading environment.

Requirements

• Bachelor’s degree in Finance, Economics, Information Technology, or related field.
• 3-5 years in a trade support, operations, or technical support role within a financial institution, trading desk, or exchange.
• Proficient with trading platforms, FIX protocols, market data tools, and advanced troubleshooting techniques.
• Strong understanding of equity and options markets, regulatory environments, and trading operations.
• Proven experience in liaising with traders, IT teams, and senior management to resolve complex issues efficiently.
• Accuracy and a focus on detail are essential to avoid trade errors.
• Must be able to collaborate closely with traders, IT teams, and other support personnel.
• Ability to anticipate problems before they arise and act quickly to resolve them.
• Ability to thrive in a high-pressure, dynamic trading environment where priorities can shift rapidly.

Responsibilities

• Provide hands-on support to traders on the trade floor to ensure the uninterrupted execution of trades across equity and options markets.
• Monitor trade systems, alerts, and logs to detect and resolve any anomalies, errors, or failures in real time.
• Quickly identify, troubleshoot, and escalate technical issues related to trade systems and infrastructure.
• Act as a liaison between traders and the IT and engineering teams to communicate issues and updates promptly.
• Ensure trades comply with regulations and internal policies.
• Assist with end-of-day reporting and reconciliation.
• Maintain a strong understanding of trading software, systems, and market data tools.
• Escalate complex issues to senior teams and ensure resolution is communicated effectively to all stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level