About The Position

The Boeing Company is looking for a Mid-Level Multi Operations Specialist – Video Security Technology and Systems to join the team in Seattle, WA; Mesa, AZ; or Berkeley, MO. We are seeking a Mid-level Multi Operations Specialist to join Boeing’s Physical Security Technology team. The successful candidate will provide technical support and administration for video security systems in a fast-paced, complex environment. This candidate should have strong project management, communication, and organizational skills..

Requirements

  • 3+ years of systems hardware and/or software troubleshooting and corrective action experience
  • 3+ years of experience with networks and network communication protocols
  • 3+ years supporting change management and process improvement activities
  • 3+ years coordinating and/or leading schedule-driven tasks
  • Experience with video security systems hardware and software (e.g., IP cameras, NVR/DVR, VMS platforms)

Nice To Haves

  • Ability to obtain a Top-Secret clearance
  • 3+ years of experience specifically with Video Security Systems (installation, configuration, troubleshooting)
  • Experience with video analytics tools and software
  • Experience communicating with management at all levels
  • Experience with Technical writing and editing
  • Experience working independently and in a team environment
  • Experience with Microsoft Remote Desktop Services or similar remote management tools
  • Experience with effective time and workload management skills
  • Experience with cybersecurity best practices for video security systems

Responsibilities

  • Manage and coordinate service tickets and escalations related to video security systems
  • Maintain, service, troubleshoot, and administer critical video security technology systems
  • Program, configure, and optimize Video Security Systems (VS&S), including IP cameras, recorders, and video management software
  • Perform video system health checks, firmware updates, and system upgrades
  • Perform basic network troubleshooting and collaborate with network teams to resolve connectivity issues affecting video systems
  • Manage technical integration projects and schedule-driven tasks related to video security technology deployments
  • Collaborate with Security Vendors, Security & Fire Operations (S&FO), Facilities, IT, and internal business partners
  • Consult with internal customers and external organizations to recommend improvements, alternative solutions, and enhancements for video security systems
  • Contribute to change management and process improvement initiatives focused on video security operations

Benefits

  • At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.
  • Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
  • The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
  • The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
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