Mid-Level Donor Relations Director

Oasis Center•Nashville, TN

18h•$63,000 - $73,000

About The Position

The Mid-Level Donor Relations Director strengthens and grows Oasis Center’s individual giving program through strategic cultivation, solicitation, stewardship, and retention of mid-level and recurring monthly donors. The role develops meaningful donor relationships, increases year-over-year retention and giving, and identifies donors with the potential to move into the major-gift pipeline. In close collaboration with the Vice President of Fund Development & Community Engagement, President/CEO, and Development team, the Director develops personalized and scalable engagement strategies that deepen donor connection to Oasis Center’s mission, programs, youth, and impact. The Director manages a high-touch donor portfolio and broader segment engagement, using donor data and moves-management principles to guide cultivation and stewardship. The role also supports donor events, campaigns, appeals, and coordinated fundraising activity while maintaining accurate CRM records and adhering to ethical fundraising standards, donor intent, organizational policies, and confidentiality requirements. The position requires a commitment to affirming relationships with youth, anti-oppression and equity-centered practices, Positive Youth Development, Trauma-Informed Care, and evidence-informed practices grounded in adolescent development.

Requirements

Demonstrated success cultivating, soliciting, and stewarding individual donors.
Ability to build authentic donor relationships and comfortably conduct face-to-face donor meetings and solicitations.
Experience managing a donor portfolio and using moves-management principles to prioritize donor engagement and advance donor relationships.
Strong understanding of donor retention, annual giving, mid-level giving, stewardship, and donor pipeline development.
Ability to analyze donor data and use giving history, engagement, and capacity indicators to prioritize fundraising activity and identify growth opportunities.
Strong written and verbal communication skills, including the ability to communicate organizational impact in a compelling and donor-centered manner.
Strong organizational and relationship-management skills, with the ability to manage multiple donor relationships, deadlines, and priorities simultaneously.
Demonstrated ability to collaborate effectively with Development colleagues, senior leadership, program staff, and external stakeholders.
High proficiency with emerging office technology and donor relationship management systems.
Minimum of three years of progressively responsible fundraising, donor relations, individual giving, or donor development experience, preferably including direct donor cultivation and solicitation.
Bachelor of Arts degree.

Nice To Haves

Experience with CRM platforms is strongly preferred.

Responsibilities

Direct and grow Oasis Center’s mid-level donor segment, with accountability for year-over-year growth, retention, upgrades, and increased donor engagement.
Manage a high-touch portfolio of mid-level donors and prospects, developing individualized cultivation, solicitation, and stewardship strategies based on giving history, engagement, capacity, and relationship potential.
Develop and implement scalable engagement and stewardship strategies for the broader mid-level donor segment, including personalized communications, phone outreach, face-to-face meetings, event invitations, donor updates, and other meaningful touchpoints, with particular focus on renewing and deepening relationships with first-time donors.
Identify, qualify, and transition donors with significant major-gift potential to the President/CEO and Vice President of Fund Development & Community Engagement.
Collaborate with the Director of Marketing & Communications on targeted donor communications, appeals, stewardship content, and engagement strategies for mid-level and recurring donors.
Participate in donor events, community events, networking opportunities, and Nashville philanthropic activities to strengthen existing relationships and cultivate prospective supporters.
Track donor contacts, moves, interests, giving history, and next steps accurately and consistently in the organization’s CRM.
Build strong, caring, and affirming relationships with all youth.
Apply an understanding of racial inequities and systemic discrimination, demonstrating sustained commitment to anti-oppression and equity-centered practices.
Apply knowledge of Positive Youth Development, Trauma-Informed Care, and evidence-informed practices grounded in adolescent development.
Work with the Vice President of Fund Development & Community Engagement to establish annual goals for donor retention, portfolio growth, upgrades, major-gift prospect identification, and overall mid-level donor performance.
Use donor data, giving history, engagement patterns, and available capacity indicators to prioritize donor activity and inform cultivation strategies.
Collaborate with Development team members to coordinate donor outreach, maintain accurate records, and provide consistent stewardship across fundraising channels.
Support donor events, campaigns, appeals, and other individual giving initiatives as needed.
Ensure donor engagement and fundraising activities adhere to ethical fundraising standards, organizational policies, donor intent, and confidentiality requirements.
Participate actively in Development team and cross-functional staff meetings, contributing to organizational planning, collaboration, and continuous improvement.