Junior Microsoft System Administrator
About The Position
At IPT Associates (IPTA), we enjoy solving real-world problems with technology. We work closely with our customers, teammates, experts, and partners to come up with practical solutions that actually make a difference. Whether it's a government or business organization, we focus on understanding the need and building something that works. Our Team At IPTA, everything starts with our people. We're big believers that when you invest in your team, great things happen. That's why we encourage learning, growth, and trying new things-even if you don't have all the answers yet. Our culture is rooted in fierce determination, fearless integrity, and passionate service-but we also like to keep things collaborative, supportive, and down-to-earth. We're looking for people who: Are curious and excited about technology Like solving problems and figuring things out Can take initiative but also enjoy working with a team Want to keep learning, growing, and challenging themselves If you're someone who's eager to jump in, learn something new, and make an impact-you'll fit right in here. This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.
Requirements
- Three years of progressively responsible experience in desktop support and administration, including supporting, troubleshooting, and managing workstations, monitors, VTC, and printers
- Three years of experience with installing software, patching software, and troubleshooting software configuration
- Two years of experience with printer support and maintenance
- Three years of experience with equipment inventory management and turn-in process
- DoD 8140.03 IAT Level II / Intermediate certification
- Active Security clearance required
Responsibilities
- Perform installation, configuration, administration, and monitoring of end-user IT automation equipment, including baseline imaging, performance optimization, patching, and updating
- Perform maintenance and functionality checks of conference rooms to ensure computer, video-teleconference, and voice IT equipment are operational
- Identify, prioritize, track, and resolve end-user automation hardware and software issues to maintain 99% system availability
- Provide comprehensive inventory and automation capability matrices monthly or as requested
- Analyze technical support requests and provide solutions within 10 business days of receipt
- Coordinate with Property Book Office to manage equipment issue and turn-in process for end-user IT equipment
- Perform daily printer management duties including paper and toner supply maintenance
- Provide after-hours on-site support with 2-hour response time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
