Microsoft Solutions Product Manager

New Charter Technologies

2d

About The Position

New Charter is seeking a Microsoft Solutions Product Manager to lead the strategy, development, and delivery of Microsoft-based solutions that address customer business challenges. This role combines product management, solution architecture, and software solution delivery leadership, requiring close collaboration with technical teams, customer success, and stakeholders to define solution vision, drive execution, and ensure successful adoption. The ideal candidate will possess strong Microsoft ecosystem expertise and the ability to translate business needs into scalable and reliable software solutions. New Charter aims to build a leading IT business, serving small-to-medium sized businesses across North America with best-in-class technology solutions. The company invests in its people through growth and learning initiatives, employee benefits, and innovation, fostering an inclusive environment that values diverse backgrounds and perspectives. New Charter is committed to developing fulfilling career paths for all contributors, encouraging bold ideas, creativity, and collective success within a dynamic and supportive community.

Requirements

• Bachelor's degree in business, Computer Science, Information Technology, or related field
• 7+ years in software development, product management, or technology consulting
• Experience delivering Microsoft-based solutions in a client-facing environment
• Strong expertise in Microsoft technologies, including: Azure, Power Platform (Power Apps, Power Automate, Power BI), Microsoft SQL Server, Dynamics 365 (CRM and/or Business Central), C#/.NET
• Solid understanding of Agile development and product management best practices
• Strong communication skills—able to translate technical concepts to business audiences
• Proven ability to manage multiple projects in a fast-paced environment
• Leadership experience guiding small development teams
• Customer-focused mindset with a strong sense of ownership

Nice To Haves

• Familiarity with development using AI

Responsibilities

• Identify and define Microsoft-based solutions aligned to customer business needs
• Develop and own the product vision, strategy, and roadmap
• Align solution offerings with company growth objectives and revenue targets
• Gather and document business requirements, use cases, and technical specifications
• Act as the voice of the customer while balancing technical feasibility and business value
• Lead and collaborate with a small technical team to design, build, and deploy solutions
• Ensure solutions leverage modern Microsoft technologies (Azure, Power Platform, Dynamics 365, SQL)
• Drive the full product lifecycle from concept through continuous improvement
• Partner with development teams to troubleshoot issues, optimize performance, and enhance usability
• Oversee end-to-end solution delivery, from planning through post-launch optimization
• Manage backlog and prioritize features using Agile methodologies
• Balance scope, timelines, resources, and budget across multiple initiatives
• Track milestones and ensure on-time, high-quality delivery
• Serve as a primary technical and functional liaison between customers and development teams

Benefits

• growth and learning initiatives
• employee benefits
• company innovation
• developing fulfilling career paths for all contributors
• inclusive hiring practices
• equal opportunity employer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 501-1,000 employees