Microsoft Power Pages Configuration Specialist / Business Analyst

Conduent State Healthcare, LLC•, Remote US

9d•$122,430 - $155,000•Remote

About The Position

Conduent is seeking a Microsoft Power Pages and Power Apps Configuration Specialist and solution analyst to connect business needs with technology solutions across the Microsoft Power Platform. The role combines functional consulting, business analysis, and low-code configuration to support digital transformation initiatives using Microsoft Power Pages, Power Apps, Power Automate, and Dataverse. The specialist gathers and analyzes requirements, configures portals and applications, manages Dataverse structures, and works with stakeholders to deliver user-friendly, secure, and scalable solutions. The role supports healthcare provider lifecycle processes, including onboarding and enrollment, credentialing, directory management, data maintenance, network participation, and provider compliance. It also involves provider-facing digital workflows, such as registration, profile updates, document submission, status tracking, appeals, and inquiries. The specialist coordinates requirements, configuration, testing, training, deployment support, governance, and ongoing functional support. This is a remote role. The estimated salary range is $122,430–$155,000; actual compensation may vary based on factors such as location, experience, and performance. The position may be eligible for a bonus or incentive based on business need.

Requirements

Bachelor’s degree in business, Information Technology, Computer Science, or a related field.
8+ years of experience as a Business Analyst, Functional Consultant, or Power Platform Specialist.
3+ years of experience working with Healthcare Providers, Health Services, or Government Healthcare programs (MMIS or similar).
Hands-on experience configuring Microsoft Power Pages and Power Apps solutions, including at least two full lifecycle implementations.
Strong understanding of Microsoft Power Pages, Microsoft Dataverse, Power Apps, Power Automate, and the Microsoft 365 ecosystem.
Experience documenting business requirements and process flows.
Familiarity with Agile and Scrum delivery methodologies.
Strong analytical, communication, and stakeholder management skills.
Strong understanding of provider lifecycle management, including onboarding and enrollment, credentialing and re-credentialing, provider directory management, provider data maintenance, network participation, and provider attestation and compliance.
Experience gathering and documenting requirements from provider operations, provider relations, network management, and credentialing teams.
Familiarity with provider-facing self-service portals and digital engagement platforms.
Experience designing or configuring provider workflows for registration, profile updates, document submission, status tracking, appeals, and inquiry management.
Knowledge of healthcare compliance, privacy, and security requirements, including HIPAA and PHI handling practices.
Experience supporting provider-related business processes through workflow automation and digital transformation initiatives.
Functional skills including business requirements analysis, process mapping, user story development, solution design, stakeholder management, and UAT coordination.
Power Platform skills including Power Pages and Dataverse configuration, Power Automate, Power Apps configuration and development, security roles and permissions, and portal administration.
Soft skills including communication, facilitation, problem solving, customer focus, documentation, training, and knowledge transfer.

Nice To Haves

Experience with customer portals, self-service applications, or citizen-facing solutions.
Knowledge of Microsoft Entra ID authentication and role-based security.
Understanding of portal accessibility and user experience best practices.
Exposure to Azure services and API integrations.
Prior experience in regulated or enterprise environments.
Microsoft Certified: Power Platform Functional Consultant Associate (PL-200).
Microsoft Certified: Power Platform Fundamentals (PL-900).
Microsoft Certified: Power Platform App Maker Associate (PL-100).
Microsoft Certified: Power Platform Solution Architect Expert (PL-600) – Preferred.

Responsibilities

Collaborate with business stakeholders to understand processes, challenges, and objectives.
Facilitate workshops, interviews, and discovery sessions to gather functional and non-functional requirements.
Analyze current-state processes and recommend future-state solutions using Microsoft Power Platform capabilities.
Document business requirements, user stories, process flows, use cases, and acceptance criteria.
Translate business requirements into functional solution designs and configuration specifications.
Act as liaison between business users, technical teams, and project stakeholders.
Configure and maintain Microsoft Power Platform applications and customer-facing portals.
Set up portal pages, forms, lists, templates, navigation menus, and content structures.
Configure portal authentication, user access, web roles, table permissions, and security.
Configure branding, themes, and portal navigation components, ensuring an intuitive user experience.
Configure Dataverse tables, columns, relationships, forms, and views.
Define business rules and validation logic using no-code and low-code capabilities.
Support data migration, cleansing, quality improvement, governance, and security initiatives.
Collaborate with technical teams to optimize data models and application performance.
Identify opportunities for process improvement and automation.
Configure Power Automate workflows, notifications, approvals, and process orchestration.
Validate workflow functionality against business requirements.
Develop test scenarios and business test cases; coordinate UAT with business stakeholders.
Validate implemented solutions against business requirements and track defects, enhancement requests, and resolutions.
Support production deployment and post-deployment validation.
Conduct solution demonstrations and stakeholder reviews.
Prepare process documentation and user guides; deliver end-user training and knowledge-transfer workshops.
Support change management, user adoption, ongoing functional support, and issue resolution.
Follow Power Platform governance standards and organizational policies; support security, compliance, and audit requirements.
Maintain configuration documentation and solution inventories, and participate in governance reviews and platform enhancement initiatives.