Microsoft Power Pages Configuration Specialist / Business Analyst

Conduent • Gates, NY

7h • $122,430 - $155,000 • Remote

About The Position

Conduent is seeking a Microsoft Power Pages and Power Apps Configuration Specialist and solution analyst to bridge business needs and technology solutions within the Microsoft Power Platform ecosystem. The role combines functional consulting, business analysis, and low-code configuration to support digital transformation initiatives using Microsoft Power Pages, Power Apps, Power Automate, and Dataverse. The position works with stakeholders and technical teams to deliver user-friendly, secure, and scalable solutions, with a focus on healthcare provider processes and digital services.

Requirements

• Bachelor’s degree in business, Information Technology, Computer Science, or a related field.
• At least 8 years of experience as a Business Analyst, Functional Consultant, or Power Platform Specialist.
• At least 3 years of experience working with Healthcare Providers, Health Services, or Government Healthcare programs (MMIS or similar).
• Hands-on experience configuring Microsoft Power Pages and Power Apps solutions, including at least 2 full lifecycle implementations.
• Strong understanding of Microsoft Power Pages, Microsoft Dataverse, Power Apps, Power Automate, and the Microsoft 365 ecosystem.
• Experience documenting business requirements and process flows.
• Familiarity with Agile and Scrum delivery methodologies.
• Strong analytical, communication, and stakeholder management skills.
• Strong understanding of provider lifecycle management, including onboarding and enrollment, credentialing and re-credentialing, provider directories, provider data maintenance, network participation, and provider attestation and compliance.
• Familiarity with provider-facing self-service portals and digital engagement platforms.
• Knowledge of healthcare compliance, privacy, and security requirements, including HIPAA and PHI handling practices.
• Experience supporting provider-related business processes through workflow automation and digital transformation initiatives.

Nice To Haves

• Experience with customer portals, self-service applications, or citizen-facing solutions.
• Knowledge of Microsoft Entra ID authentication and role-based security.
• Understanding of portal accessibility and user experience best practices.
• Exposure to Azure services and API integrations.
• Prior experience working in regulated or enterprise environments.
• Microsoft Certified: Power Platform Functional Consultant Associate (PL-200).
• Microsoft Certified: Power Platform Fundamentals (PL-900).
• Microsoft Certified: Power Platform App Maker Associate (PL-100).
• Microsoft Certified: Power Platform Solution Architect Expert (PL-600).

Responsibilities

• Collaborate with business stakeholders to understand business processes, challenges, and objectives.
• Facilitate workshops, interviews, and discovery sessions to gather functional and non-functional requirements.
• Analyze current-state processes and recommend future-state solutions using Microsoft Power Platform capabilities.
• Document business requirements, user stories, process flows, use cases, and acceptance criteria.
• Translate business requirements into functional solution designs and configuration specifications.
• Act as a liaison between business users, technical teams, and project stakeholders.
• Configure and maintain Microsoft Power applications and customer-facing portals, including web pages, forms, lists, templates, navigation menus, and content structures.
• Configure portal authentication, user access, web roles, table permissions, security settings, branding, themes, and navigation components.
• Configure Dataverse tables, columns, relationships, forms, views, business rules, and validation logic.
• Support data migration, cleansing, quality improvement, data governance, and security initiatives.
• Collaborate with technical teams to optimize data models and application performance.
• Identify process improvement and automation opportunities and configure Power Automate workflows, notifications, approvals, and process orchestration.
• Validate workflow functionality and alignment with business requirements.
• Develop test scenarios and business test cases; coordinate UAT with business stakeholders.
• Validate implemented solutions against business requirements, track defects and enhancements, and support production deployment and post-deployment validation.
• Conduct solution demonstrations and stakeholder reviews; prepare process documentation and user guides.
• Deliver end-user training and knowledge-transfer workshops and support change management, user adoption, functional support, and issue resolution.
• Follow Power Platform governance standards and organizational policies; support security, compliance, and audit requirements.
• Maintain configuration documentation and solution inventories and participate in governance reviews and platform enhancement initiatives.
• Gather and document requirements from provider operations, provider relations, network management, and credentialing teams.
• Support provider lifecycle processes and design or configure provider-facing workflows such as registration, profile updates, document submission, status tracking, appeals, and inquiry management.

Benefits

• Health and welfare benefits that can be tailored to employees and their families and start on the first day of employment.
• Retirement savings plan.
• Career growth and advancement opportunities.
• Paid time off.
• Health insurance coverage.
• Voluntary dental and vision programs.
• Life and disability insurance.
• Paid holidays.
• Bonus or incentive eligibility based on business need.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior