Microsoft Platforms Delivery Director
About The Position
This role involves leading the delivery of Microsoft platform and Microsoft Business Applications engagements, ensuring high-quality execution from initiation through successful deployment and transition to support. The Director will oversee project and program delivery across multiple workstreams, managing scope, timeline, budget, risks, dependencies, and customer expectations. They will partner with clients, account teams, and internal delivery teams to define solution approach, delivery plans, governance, and success criteria. A key responsibility is ensuring the overall delivery execution quality of Microsoft Biz Apps engagements in the segment, providing oversight and governance. The role also includes building and developing relationships with Microsoft segment and supporting joint sales pursuits, while maintaining awareness of industry best practices and keeping pace with Microsoft Biz Apps product evolution within the sector. Driving revenue for Microsoft Biz Apps offerings and monitoring engagement health are also critical aspects of this position. Additionally, the Director will support practice growth by contributing to delivery standards, methodologies, reusable assets, and best practices, and collaborate with leadership to forecast resource needs, manage staffing, and support pursuit and proposal efforts.
Requirements
- Minimum of TEN (10) years of professional experience in technology consulting, and technology implementation in full life-cycle Microsoft Biz Apps engagements.
- Bachelor's Degree is required.
- US Citizenship is contractually required.
- Selected candidate must be willing to travel/commute to Guidehouse offices or client sites as needed.
- Proven experience leading large-scale Microsoft platform or Microsoft Business Applications delivery engagements.
- Strong understanding of Microsoft solutions such as Dynamics 365, Power Platform, Azure, and related enterprise technologies.
- Demonstrated ability to lead cross-functional teams and manage multiple concurrent initiatives in a client-facing environment.
- Excellent communication, executive presentation, stakeholder management, and relationship-building skills.
- Strong problem-solving, organizational, and decision-making abilities with a focus on delivery excellence.
- Experience managing project financials, delivery metrics, schedules, risks, and issue resolution.
- Business operations and/or strategic planning experience.
- Demonstrable skills of managing multiple clients.
- Deep technical understanding of Microsoft Business Applications - Expertise with multiple Modules.
- Active Microsoft Power Platform certifications or ability to achieve relevant certifications upon hire.
- Expert business development skills as well as managing relationships with both clients and internal stakeholders.
- Exceptional communication and presentation skills.
Nice To Haves
- Microsoft certifications such as Dynamics 365, Power Platform, Azure, or related credentials.
- Experience in a consulting or professional services organization.
- Prior people leadership, mentoring, or people management experience.
- Familiarity with Agile, hybrid, or waterfall delivery methodologies.
- Experience supporting business development, proposal creation, or solution shaping.
- Knowledge of industry-specific Microsoft implementations across multiple sectors.
Responsibilities
- Lead the delivery of Microsoft platform and Microsoft Business Applications engagements, ensuring high-quality execution from initiation through successful deployment and transition to support.
- Oversee project and program delivery across multiple workstreams, managing scope, timeline, budget, risks, dependencies, and customer expectations.
- Partner with clients, account teams, and internal delivery teams to define solution approach, delivery plans, governance, and success criteria.
- Be accountable for ensuring the overall delivery execution quality of Microsoft Biz Apps engagements in the segment providing oversight and governance.
- Build and develop relationships with Microsoft segment and support managing joint sales pursuits.
- Maintain awareness of industry best practices and business levers for offerings keeping pace with Microsoft Biz Apps product evolution within the sector.
- Build and develop relationship / partnership with segment teams, aligning on sales pursuits, resource capacity and capabilities, and awareness across the industries.
- Drive revenue of all Microsoft Biz Apps (Power Platform, SharePoint, and Co-Pilot) offerings across businesses in the segment, with revenue management expectations.
- Monitor engagement health, resolve delivery issues, and proactively identify opportunities to improve outcomes, efficiency, and client satisfaction.
- Support practice growth by contributing to delivery standards, methodologies, reusable assets, and best practices for Microsoft platform engagements.
- Collaborate with leadership to forecast resource needs, manage staffing, and support pursuit and proposal efforts as needed.
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Director
