Microsoft Dynamics 365 Developer

BNY•Lake Mary, FL

14h

About The Position

BNY is seeking a Microsoft Dynamics 365 Systems Analyst to join its Enterprise CRM (ECRM) group in Lake Mary, Florida. The ECRM team works on client engagement and enterprise CRM solutions. The analyst will capture and validate business requirements, turn processes into user stories and test plans, and build and deploy scalable Power Platform solutions. The role also supports Dynamics 365 CE configuration and workflow optimization, with an emphasis on automation, usability, accessibility, and user-centered design.

Requirements

Bachelor’s degree in computer science, engineering, or a related discipline, or equivalent work experience.
At least 6 years of software development experience.
Strong understanding of Power Platform, including Power Apps and Power Automate, Dataverse, and enterprise CRM configuration.
Strong documentation, stakeholder engagement, and functional testing skills.
Ability to translate business needs into clear, actionable technical requirements.
Knowledge of platform governance, permission models, and enterprise data structures.
Collaborative approach, technical curiosity, and comfort working in a high-accountability environment.

Nice To Haves

Experience in the securities or financial services industry.
Prior experience working in the financial industry.

Responsibilities

Capture, refine, and validate business requirements for the CRM platform.
Translate processes into user stories, test plans, and scalable Power Platform designs.
Build and deploy Power Platform solutions.
Analyze current-state workflows and propose optimizations using automation and improved data practices.
Configure Dynamics 365 CE views, forms, dashboards, and security roles.
Promote usability, accessibility, and user-centered design.