Managed Services - Microsoft Director

PwCCincinnati, OH
$155,000 - $410,000Remote

About The Position

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Microsoft Dynamics generalist at PwC, you will possess a broad range of consulting skills and experience across various Microsoft applications. Working in this area, you will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Microsoft applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance long-term, short-term, detail-oriented, and big picture thinking. Make strategic choices and drive change by addressing system-level enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

Requirements

  • Bachelor's Degree
  • At least 10 years of experience

Nice To Haves

  • Demonstrating thought leader-level abilities in team leadership
  • Leading AMS transformation initiatives for proactive operations
  • Leveraging analytical skills for operational assessments
  • Developing Microsoft platform-enabled solutions for efficiency
  • Leading AMS delivery teams with resource and budget management
  • Demonstrating understanding of ERP and CRM processes
  • Utilizing business transformation skills for organizational change
  • Experience with AI-enabled AMS transformation initiatives
  • Experience managing large-scale global AMS programs

Responsibilities

  • Lead the design and execution of innovative Microsoft Dynamics 365 solutions
  • Establish strategic direction for business development efforts
  • Facilitate impactful client interactions and engagements
  • Foster a culture of mentorship and teamwork within the organization
  • Utilize advanced technology to enhance client operational effectiveness
  • Drive initiatives that improve business agility and responsiveness
  • Collaborate with cross-functional teams to achieve project goals
  • Promote continuous improvement in service delivery and client satisfaction

Benefits

  • medical
  • dental
  • vision
  • 401k
  • holiday pay
  • vacation
  • personal and family sick leave
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