Microsoft D365 Customer Engagement Senior Consultant
About The Position
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants who are looking for an opportunity to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients!
Requirements
- 3+ Experience with Microsoft Dynamics 365 CE
- Experience with Field Service
Nice To Haves
- Microsoft Dynamics 365 CRM certified a plus
- Experience with Scribe a plus
- SQL Server Reporting Services a plus
- Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients.
- Relevant, hands-on work related experience working in a team environment.
- Desire to learn and grow.
- Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
Responsibilities
- Lead requirements gathering sessions with clients
- Create design documentation
- Take an active role in the development of the D365 CE system
- Work well with team members, clients, and other vendors
- Be the ‘Go To' guy for client interactions
- Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
Benefits
- flexibility in your schedule
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What This Job Offers
Job Type
Full-time
Career Level
Senior
