Microsoft D365 Business Central Managed Services Director

RSM US LLPMinneapolis, MN
$134,000 - $269,000

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Requirements

  • Undergraduate degree in Computer Engineering, Computer Science, Information Systems or other technical discipline.
  • Fluent in English both written and verbal
  • 12+ years of experience with Microsoft D365
  • Understanding of ERP software and how it applies to business processes
  • Excellent communication skills, written and verbal
  • Strong analytical skills
  • Experience in D365 environment management - deploying environments (Cloud hosted and Microsoft managed), applying continuous updates, resolving issues related to environments
  • Experience in D365 Extension, integrations, and reports

Responsibilities

  • Designing and coding solutions using Microsoft D365 functions and features to meet business objectives
  • Environment maintenance including deploying environments, applying continuous updates and refreshing environments
  • Dynamics environment work including code promotions, environment refreshes, restarting servers, and other environment maintenance
  • Troubleshooting business application and supporting infrastructure issues
  • Providing client remote support
  • Understanding how to obtain customer business requirements and communicate findings
  • Adopting and learning new technologies
  • Working and interacting with teams in the configuration of their Microsoft D365 system
  • For more specialized roles, you may be responsible for coding customizations for Microsoft’s Dynamics 365 Retail Point of Sale application, and Commerce website
  • Updating ticket system daily

Benefits

  • Flexibility in your schedule
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