About The Position

RSM is hiring an experienced Microsoft functional professional as a Supervisor in its Microsoft Dynamics 365 Business Central practice. The role works with clients and RSM project teams to define requirements, perform fit-gap analysis, document business processes, and train client subject matter experts on Microsoft’s cloud-based ERP platform. The consultant helps implement D365 Business Central modules using established project methodology and collaborates with client executives and stakeholders to deliver solutions aligned with business objectives. This client-facing position requires extensive experience with D365 Business Central and project implementations. The Supervisor leads client workshops and internal functional consultants, manages full life-cycle implementations and project tasks, and helps ensure solutions meet functional and technical requirements. The position also involves maintaining knowledge of Microsoft’s One Version releases to support clients with new and upcoming features. Most RSM roles use a hybrid workstyle, with team members aligned to an RSM office and meeting in person when it supports clients, teams, development, or relationship-building. Some roles may be virtual or primarily on-site according to role requirements, team priorities, and client needs.

Requirements

  • At least 5 years of manufacturing implementation experience using Microsoft D365 Business Central and/or earlier versions of Dynamics NAV.
  • At least 5 years of ERP implementation experience using defined project management methodologies.
  • Desire to learn, grow, and exceed internal and client expectations.

Nice To Haves

  • At least two Microsoft D365 Business Central/NAV certifications.
  • Complex delivery experience.
  • Demonstrated initiative and contributions to teams at RSM to improve methodology.
  • Prior experience in manufacturing, food and beverage, retail, or life science industries.
  • Bachelor’s or Master’s degree in Accounting, Business, Computer Science, Information Systems, or Engineering.

Responsibilities

  • Demonstrate the capabilities of D365 Business Central using effective interpersonal and presentation skills.
  • Participate in and lead client workshops to uncover requirements and support efficient D365 Business Central implementation.
  • Lead teams of internal functional consultants through full life-cycle implementations.
  • Perform project management tasks and manage full life-cycle implementations.
  • Collaborate with team members from varied backgrounds and experience levels.
  • Manage and document business and system processes using Microsoft cloud-based tools, including Lifecycle Services and Azure DevOps.
  • Train key users on core job functions.
  • Identify and link functional and technical requirements to deliver an end-to-end solution.
  • Learn and stay current with Microsoft’s One Version to enhance the client experience with new and upcoming features.

Benefits

  • Competitive benefits and compensation package.
  • Eligibility for a discretionary bonus based on firm and individual performance.
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